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Emails are not being sent

  • 4 replies
  • 1 has this problem
  • 17 views
  • Last reply by KimMc

KimMc
KimMc

Cannot send e-mails.Says it cannot connect to outgoing server

Cannot send e-mails.Says it cannot connect to outgoing server

Chosen solution

Do you have a teksavvy (owner of pppoe.ca domain) address? If so, they offer SMTP service with these settings:

out.teksavvy.com on port 1025, connection security = none, authentication = password, transmitted insecurely, User name = full email address.

Tools/Account Settings, Outgoing Server (SMTP) at the bottom left pane.

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All Replies (4)

Matt
Matt
  • Top 25 Contributor
  • Moderator

what is the error message (verbatim please)

KimMc
KimMc Question owner

Sending of message failed. No connection to outgoing server (SMTP), out pppoe.ca timed out

sfhowes
sfhowes
  • Top 25 Contributor

Chosen Solution

Do you have a teksavvy (owner of pppoe.ca domain) address? If so, they offer SMTP service with these settings:

out.teksavvy.com on port 1025, connection security = none, authentication = password, transmitted insecurely, User name = full email address.

Tools/Account Settings, Outgoing Server (SMTP) at the bottom left pane.

KimMc
KimMc Question owner

Thanks. It worked!