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Unable to download files from google drive

  • 2 replies
  • 1 has this problem
  • Last reply by jscher2000

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I'm unable to download any file from google drive


(Don't think that this file is big, that's why it isn't working, it is same with all files)

When i click this "Download Anyway" button, firefox just refreshes the tab and nothing happening. I'm using latest firefox version.(Even tested beta version)

I've tried other browsers like chrome, Edge, they are downloading the file perfectly when i click the button.

2) Another problem while downloading from google drive account

While right clicking a file and click "Download" Button, The file won't download. It is redirecting to this page showing "The page isn’t redirecting properly

An error occurred during a connection to

This problem can sometimes be caused by disabling or refusing to accept cookies."

You may think that I've disabled my cookies. But no, I didn't.

Also working fine with Chrome.

I'm using addons : Adguard, Browsec VPN, I've uninstalled them both and tried. Still no hope.

I even cleared my whole data and tried, no hope Disabled Tracking protection, no hope Tried in private window, no hope

I've been facing the second problem from over 6 months. So i use "Get sharable link" option in drive to download files.

It was working fine 2 months before. But now, that's also not working.

Please help me

All Replies (2)

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Hi, is there a reason your running a Beta Program still ?

Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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It seems you have checked many or most of the relevant things. One other thing you could try is a fresh Firefox profile.

New Profile Test

This takes about 3 minutes, plus the time to test Google Drive.

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the Create a New Profile button, then click Next. Assign a name like Aug2018, ignore the option to relocate the profile folder, and click the Finish button.

After creating the profile, scroll down to it and click the Set as default profile button below that profile, then scroll back up and click the Restart normally button. (There are some other buttons, but please ignore them.)

Firefox should exit and then start up using the new profile, which will just look brand new. Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test.

Does downloading work any better in the new profile?

If you normally use private windows, please test both a regular and a private window to see whether that is a factor.

When you are done with the experiment, open the about:profiles page again, click the Set as default profile button for your normal profile, then click the Restart normally button to get back to it.