Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tbird cannot download emails as cache is full. how do i fix this?

  • 3 replies
  • 1 has this problem
  • 13 views
  • Last reply by Matt

more options

cache size 350mb

cache size 350mb

All Replies (3)

more options

What is the error message exactly?

more options

Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disk space to copy the mailbox.

C:/ 612 gb free, D:/ 424gb free

more options

That wording leaves me more than suspicious that the issue is server side, not Thunderbird side of the transactions.

Select the inbox for the account and right click it. Select the properties entry. In the properties dialog select the quota tab.

What does it say quota usage is??

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.