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"connection is not secure" happened only on firefox download page

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

d104601
d104601
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Hi. I got "your connection is not secure" error only when I try to download new firefox update. I tried with other browsers(Edge, Chrome, etc) and got same error. Anyone has solution for this?

Hi. I got "your connection is not secure" error only when I try to download new firefox update. I tried with other browsers(Edge, Chrome, etc) and got same error. Anyone has solution for this?

All Replies (2)

FredMcD
FredMcD
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.