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How can I delete message data from removed account?

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  • 1 has this problem
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  • Last reply by Zenos

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I didn't check 'Remove message data' when was deleting account so how can I do it now? I'm running on Windows 10 Home, Version 1803 Thanks in advance!

I didn't check 'Remove message data' when was deleting account so how can I do it now? I'm running on Windows 10 Home, Version 1803 Thanks in advance!

All Replies (3)

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was the account on a "unique" server name? Was the account IMAP or POP?

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Matt said

was the account on a "unique" server name? Was the account IMAP or POP?

Incoming Server: business32.web-hosting.com

IMAP Port: 993 POP3 Port: 995

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You haven't told us whether it's POP or IMAP. Let's assume it was IMAP

In your profile, there will be a folder named ImapMail.

Inside that folder will be one or more subfolders. These correspond to IMAP-connected email accounts. Hopefully the name of one of them will indicate that it relates to the deleted account (it may refer to business32-web-hosting.com) and that will be where your data lives.

If there are multiple folders referring to that business32 domain, you'll have to check their contents, or maybe their datestamps, to help you decide which one belongs to the unwanted account.

Here is a partial listing of my ImapMail folder:

ImapMail/imap.aol.com
ImapMail/imap.gmail-1.com
ImapMail/imap.gmail-2.com
ImapMail/imap.gmail-3.com
ImapMail/imap.gmail-4.com
ImapMail/imap.gmail-5.com
ImapMail/imap.gmail-6.com
ImapMail/imap.gmail-7.com
ImapMail/imap.gmail.com
ImapMail/imap.gmx-1.com
ImapMail/imap.gmx.com
ImapMail/imap.lineone-1.net
ImapMail/imap.lineone.net
ImapMail/imap-mail.outlook-1.com
ImapMail/imap-mail.outlook-2.com
ImapMail/imap-mail.outlook-3.com
ImapMail/imap-mail.outlook.com
ImapMail/imap.mail.yahoo-1.com
ImapMail/imap.mail.yahoo-2.com
ImapMail/imap.mail.yahoo.com
ImapMail/mail.btinternet-1.com
ImapMail/mail.btinternet-2.com
ImapMail/mail.btinternet.com
ImapMail/outlook.office365.com

You can see there are multiples, so in my case I'd have to fish around inside each folder to work out which specific account it belongs to.

If you can't find it under ImapMail, then maybe it was a POP account, so instead look into the Mail folder. You'll find a similar system of subfolders there.

Modified by Zenos