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Firefox Quantum Version 61.0 (32-bit) updated automatically i lost my profile Data(Bookmark ,Cookies etc )

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Admin , Today Firefox automatically updated to Firefox Quantum Version 61.0 (32-bit) and I lost all my Bookmark ,Cookies etc .It showed message before Open in safe mode or open normally .I select Open normally ... I can see In about:profiles.

Profile: default-1487690735779 This is the profile in use and it cannot be deleted. Default Profile yes Root Directory C:\Users\usman\AppData\Roaming\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750 Local Directory C:\Users\usman\AppData\Local\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750


Earlier i see 2 folders in C :\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles

5sk9c5pl.default-1487690735779-1530305829750 prorjmbh.default-1487690735779-1523479659903


I save both profile in different place as a backup My old profile (prorjmbh.default-1487690735779-1523479659903) was locked and empty but i copy the name. Latter old profile (prorjmbh.default-1487690735779-1523479659903) remove automatically after restart ... Is there any way i can get my old profile back.It is very Important. ....

Admin , Today Firefox automatically updated to Firefox Quantum Version 61.0 (32-bit) and I lost all my Bookmark ,Cookies etc .It showed message before Open in safe mode or open normally .I select Open normally ... I can see In about:profiles. Profile: default-1487690735779 This is the profile in use and it cannot be deleted. Default Profile yes Root Directory C:\Users\usman\AppData\Roaming\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750 Local Directory C:\Users\usman\AppData\Local\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750 Earlier i see 2 folders in C :\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles 5sk9c5pl.default-1487690735779-1530305829750 prorjmbh.default-1487690735779-1523479659903 I save both profile in different place as a backup My old profile (prorjmbh.default-1487690735779-1523479659903) was locked and empty but i copy the name. Latter old profile (prorjmbh.default-1487690735779-1523479659903) remove automatically after restart ... Is there any way i can get my old profile back.It is very Important. ....

Modified by guigs

Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17413 solutions 157284 answers

The 5sk9c5pl.default-1487690735779-1530305829750 profile got created June 29, 2018 after a refresh (reset).

If you do not have an "Old Firefox Data" folder on the desktop and the other profile folder (prorjmbh.default-1487690735779-1523479659903) doesn't contain any files then it sounds that something went wrong with that last refresh.

Did you notice any hangs when that refresh was in progress?

You could try to use an undelete utility to recover files in that prorjmbh.default-1487690735779-1523479659903 profile.

You can look at this utility to browse System Restore points.

The 5sk9c5pl.default-1487690735779-1530305829750 profile got created June 29, 2018 after a refresh (reset). If you do not have an "Old Firefox Data" folder on the desktop and the other profile folder (prorjmbh.default-1487690735779-1523479659903) doesn't contain any files then it sounds that something went wrong with that last refresh. Did you notice any hangs when that refresh was in progress? You could try to use an undelete utility to recover files in that prorjmbh.default-1487690735779-1523479659903 profile. You can look at this utility to browse System Restore points. *System Restore Explorer<br>http://nicbedford.co.uk/software/systemrestoreexplorer/

Question owner

Please some1 help ...

Please some1 help ...

Question owner

cor-el said

The 5sk9c5pl.default-1487690735779-1530305829750 profile got created June 29, 2018 after a refresh (reset). If you do not have an "Old Firefox Data" folder on the desktop and the other profile folder (prorjmbh.default-1487690735779-1523479659903) doesn't contain any files then it sounds that something went wrong with that last refresh. Did you notice any hangs when that refresh was in progress? You could try to use an undelete utility to recover files in that prorjmbh.default-1487690735779-1523479659903 profile. You can look at this utility to browse System Restore points.

"Old Firefox Data" folder on the desktop is created automatically ? and is hidden file ?

No Hangs when refresh was in progress

Do undelete utility will restore the whole system or firefox only ?

''cor-el [[#answer-1135316|said]]'' <blockquote> The 5sk9c5pl.default-1487690735779-1530305829750 profile got created June 29, 2018 after a refresh (reset). If you do not have an "Old Firefox Data" folder on the desktop and the other profile folder (prorjmbh.default-1487690735779-1523479659903) doesn't contain any files then it sounds that something went wrong with that last refresh. Did you notice any hangs when that refresh was in progress? You could try to use an undelete utility to recover files in that prorjmbh.default-1487690735779-1523479659903 profile. You can look at this utility to browse System Restore points. *System Restore Explorer<br>http://nicbedford.co.uk/software/systemrestoreexplorer/ </blockquote> "Old Firefox Data" folder on the desktop is created automatically ? and is hidden file ? No Hangs when refresh was in progress Do undelete utility will restore the whole system or firefox only ?
cor-el
  • Top 10 Contributor
  • Moderator
17413 solutions 157284 answers

The "Old Firefox Data" folder on the desktop should be a normal file and not a hidden file, so you should see it if Firefox has created this folder following a refresh.

In some cases it can happen that the transfer to "Old Firefox Data" fails and also the original profile gets lost. I don't know why an update would cause a refresh to happen.

The "Old Firefox Data" folder on the desktop should be a normal file and not a hidden file, so you should see it if Firefox has created this folder following a refresh. In some cases it can happen that the transfer to "Old Firefox Data" fails and also the original profile gets lost. I don't know why an update would cause a refresh to happen.

Question owner

cor-el said

The "Old Firefox Data" folder on the desktop should be a normal file and not a hidden file, so you should see it if Firefox has created this folder following a refresh. In some cases it can happen that the transfer to "Old Firefox Data" fails and also the original profile gets lost. I don't know why an update would cause a refresh to happen.

I see "Old Firefox Data" folder on the desktop as it was hidden before ...

There are 2 profiles ...

I have attach Image ...

Date Firefox Automatically updated is 6/29/18 .This date i posted the about the here but "Old Firefox Data" date is different.

''cor-el [[#answer-1136445|said]]'' <blockquote> The "Old Firefox Data" folder on the desktop should be a normal file and not a hidden file, so you should see it if Firefox has created this folder following a refresh. In some cases it can happen that the transfer to "Old Firefox Data" fails and also the original profile gets lost. I don't know why an update would cause a refresh to happen. </blockquote> I see "Old Firefox Data" folder on the desktop as it was hidden before ... There are 2 profiles ... I have attach Image ... Date Firefox Automatically updated is 6/29/18 .This date i posted the about the here but "Old Firefox Data" date is different.

Question owner

PlS Reply

PlS Reply
Shadow110 1072 solutions 14836 answers

Hi, glad found it.

Never work with original files, only copies. Work with Firefox closed.

What's What in the Profile :

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
  • if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
  • if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

fyi for the future :

Hi, glad found it. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile Never work with original files, only copies. Work with Firefox closed. '''''What's What in the Profile : ''''' *bookmarks and history: places.sqlite *bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder *cookies.sqlite for the Cookies *formhistory.sqlite for saved autocomplete Form Data *logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager *if you only have key3.db then make sure to remove an existing key4.db *cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager *if you only have cert8.db then make sure to remove an existing cert9.db *persdict.dat for words you added to the spelling checker dictionary *permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences) *sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder) fyi for the future : *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Question owner

Pkshadow said

Hi, glad found it. Never work with original files, only copies. Work with Firefox closed. What's What in the Profile :
  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
  • if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
  • if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)
fyi for the future :

Sorry for late reply ...I will do as you told and let u know .....

''Pkshadow [[#answer-1138630|said]]'' <blockquote> Hi, glad found it. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile Never work with original files, only copies. Work with Firefox closed. '''''What's What in the Profile : ''''' *bookmarks and history: places.sqlite *bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder *cookies.sqlite for the Cookies *formhistory.sqlite for saved autocomplete Form Data *logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager *if you only have key3.db then make sure to remove an existing key4.db *cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager *if you only have cert8.db then make sure to remove an existing cert9.db *persdict.dat for words you added to the spelling checker dictionary *permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences) *sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder) fyi for the future : *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles </blockquote> Sorry for late reply ...I will do as you told and let u know .....

Question owner

I rename the Profile which was in "Old Firefox Data" to currently profile name " xxxxxx.default " .Delete the Firefox Profile in the Roaming location and paste the rename Profile which was in "Old Firefox Data" in the following folder.

C:\Users\usman\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxx.default

Then i saw all my crash profile back again :-)))))).....After 6/29/2018 (After 2 months)

Thanks every 1...

I need to ask 1 more thing .

Do i have to copy xxxxxx.default to Local location also ?

C:\Users\usman\AppData\Local\Mozilla\Firefox\Profiles\xxxxxx.default

I rename the Profile which was in "Old Firefox Data" to currently profile name " xxxxxx.default " .Delete the Firefox Profile in the Roaming location and paste the rename Profile which was in "Old Firefox Data" in the following folder. C:\Users\usman\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxx.default Then i saw all my crash profile back again :-)))))).....After 6/29/2018 (After 2 months) Thanks every 1... I need to ask 1 more thing . Do i have to copy xxxxxx.default to Local location also ? C:\Users\usman\AppData\Local\Mozilla\Firefox\Profiles\xxxxxx.default
cor-el
  • Top 10 Contributor
  • Moderator
17413 solutions 157284 answers

No, do not copy any data to "AppData\Local". This location stores temporary data like the disk cache and thumbnails (about:newtab) and phishing protection data. All important personal data is in the "AppData\Roaming" location.

Note that it is not advised to rename a profile because some files might contain references to absolute locations that point to the previously used profile name. Best is to only copy files that contain data you really need or edit profiles.ini and set the recovered profile as the default profile.

No, do not copy any data to "AppData\Local". This location stores temporary data like the disk cache and thumbnails (about:newtab) and phishing protection data. All important personal data is in the "AppData\Roaming" location. Note that it is not advised to rename a profile because some files might contain references to absolute locations that point to the previously used profile name. Best is to only copy files that contain data you really need or edit profiles.ini and set the recovered profile as the default profile.

Question owner

        • 1- When I type website website address 1st letter in address bar few back list containing website name store in history was seen but now i can see when i type 1st letter of Website address.
        • 2- When i check history it automatically deleting .How to stop it ?
**** 1- When I type website website address 1st letter in address bar few back list containing website name store in history was seen but now i can see when i type 1st letter of Website address. ****2- When i check history it automatically deleting .How to stop it ?
jscher2000
  • Top 10 Contributor
8634 solutions 70613 answers

Usman123 said

  1. When I type website website address 1st letter in address bar few back list containing website name store in history was seen but now i can see when i type 1st letter of Website address.

  2. When i check history it automatically deleting .How to stop it ?

This sounds like two symptoms of the same issue: history not working normally.

Do you want to start a new thread? This one is two pages long already, which reduces the amount of replies you will get, and most of it is not helpful in understanding your current problem so it will waste a lot of reading time for volunteers to continue here.

https://support.mozilla.org/questions/new/desktop/fix-problems

''Usman123 [[#answer-1146472|said]]'' <blockquote> # When I type website website address 1st letter in address bar few back list containing website name store in history was seen but now i can see when i type 1st letter of Website address.<br><br> # When i check history it automatically deleting .How to stop it ? </blockquote> This sounds like two symptoms of the same issue: history not working normally. Do you want to start a new thread? This one is two pages long already, which reduces the amount of replies you will get, and most of it is not helpful in understanding your current problem so it will waste a lot of reading time for volunteers to continue here. https://support.mozilla.org/questions/new/desktop/fix-problems

Question owner

jscher2000 said

Usman123 said
  1. When I type website website address 1st letter in address bar few back list containing website name store in history was seen but now i can see when i type 1st letter of Website address.

  2. When i check history it automatically deleting .How to stop it ?

This sounds like two symptoms of the same issue: history not working normally.

Do you want to start a new thread? This one is two pages long already, which reduces the amount of replies you will get, and most of it is not helpful in understanding your current problem so it will waste a lot of reading time for volunteers to continue here.

https://support.mozilla.org/questions/new/desktop/fix-problems

May be you are right but i think it due to way which i copy old history file to current Firefox browser profile .Can not add bookmark address and even between the bookmark .Pls Help me OUT ....

''jscher2000 [[#answer-1146475|said]]'' <blockquote> ''Usman123 [[#answer-1146472|said]]'' <blockquote> # When I type website website address 1st letter in address bar few back list containing website name store in history was seen but now i can see when i type 1st letter of Website address.<br><br> # When i check history it automatically deleting .How to stop it ? </blockquote> This sounds like two symptoms of the same issue: history not working normally. Do you want to start a new thread? This one is two pages long already, which reduces the amount of replies you will get, and most of it is not helpful in understanding your current problem so it will waste a lot of reading time for volunteers to continue here. https://support.mozilla.org/questions/new/desktop/fix-problems </blockquote> May be you are right but i think it due to way which i copy old history file to current Firefox browser profile .Can not add bookmark address and even between the bookmark .Pls Help me OUT ....

Modified by Usman123

jscher2000
  • Top 10 Contributor
8634 solutions 70613 answers

Usman123 said

jscher2000 said
Usman123 said
  1. When I type website website address 1st letter in address bar few back list containing website name store in history was seen but now i can see when i type 1st letter of Website address.

  2. When i check history it automatically deleting .How to stop it ?

This sounds like two symptoms of the same issue: history not working normally.

Do you want to start a new thread? This one is two pages long already, which reduces the amount of replies you will get, and most of it is not helpful in understanding your current problem so it will waste a lot of reading time for volunteers to continue here.

https://support.mozilla.org/questions/new/desktop/fix-problems

May be you are right but i think it due to way which i copy old history file to current Firefox browser profile .Can not add bookmark address and even between the bookmark .Pls Help me OUT ....

You really should start a new thread.

Where did the old history file come from and how old was it? There may be permission/privilege issues affecting whether Firefox can update files from a different Windows user, and the file format changed in Firefox 56.

''Usman123 [[#answer-1146526|said]]'' <blockquote> ''jscher2000 [[#answer-1146475|said]]'' <blockquote> ''Usman123 [[#answer-1146472|said]]'' <blockquote> # When I type website website address 1st letter in address bar few back list containing website name store in history was seen but now i can see when i type 1st letter of Website address.<br><br> # When i check history it automatically deleting .How to stop it ? </blockquote> This sounds like two symptoms of the same issue: history not working normally. Do you want to start a new thread? This one is two pages long already, which reduces the amount of replies you will get, and most of it is not helpful in understanding your current problem so it will waste a lot of reading time for volunteers to continue here. https://support.mozilla.org/questions/new/desktop/fix-problems </blockquote> May be you are right but i think it due to way which i copy old history file to current Firefox browser profile .Can not add bookmark address and even between the bookmark .Pls Help me OUT .... </blockquote> You really should start a new thread. Where did the old history file come from and how old was it? There may be permission/privilege issues affecting whether Firefox can update files from a different Windows user, and the file format changed in Firefox 56.