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My word program can no longer find links embedded in copy as of the last Firefox update

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I use a lot of links in my Word documents and never had a problem opening any until the last update of Firefox. Now when I put a link into any Word document, and click on it to check the link is correct, I get: "Unable to open https:// xxxxx.com. Cannont locate Internet or proxy server." This is killing me. How do I fix it. I have been using links as promotion for 3 decades. Now none work.

I use a lot of links in my Word documents and never had a problem opening any until the last update of Firefox. Now when I put a link into any Word document, and click on it to check the link is correct, I get: "Unable to open https:// xxxxx.com. Cannont locate Internet or proxy server." This is killing me. How do I fix it. I have been using links as promotion for 3 decades. Now none work.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • Firefox 60.0.2
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:60.0) Gecko/20100101 Firefox/60.0
  • Support URL: https://support.mozilla.org/1/firefox/60.0.2/Darwin/en-US/

Extensions

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Graphics

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Modified Preferences

Misc

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Muldercs 0 solutions 6 answers

Is this on firefox quantum version 61?

Is this on firefox quantum version 61?

Question owner

Yes I am using Firefox quantum version 61.0 and It will Word no longer recognize the proxy. All links I click on come up saying "Cannont locate the internet server or proxy server"

Yes I am using Firefox quantum version 61.0 and It will Word no longer recognize the proxy. All links I click on come up saying "Cannont locate the internet server or proxy server"
Muldercs 0 solutions 6 answers

Why don't you downgrade back to version 60.02 for now then go into settings and don't let it update automatically back again to 61

Why don't you downgrade back to version 60.02 for now then go into settings and don't let it update automatically back again to 61

Question owner

It started doing this in 60.2. I thought upgrading would solve it. It didn't. Do I have to quit using Firefox and find some other server? I've been using Firefox and Thunderbird for ages. I don't know what else to use. All my files are set up with these two. What a pain!

It started doing this in 60.2. I thought upgrading would solve it. It didn't. Do I have to quit using Firefox and find some other server? I've been using Firefox and Thunderbird for ages. I don't know what else to use. All my files are set up with these two. What a pain!
jscher2000
  • Top 10 Contributor
8775 solutions 71729 answers

This error appears in the MS Word app -- part of MS Office -- not the Office website in a Firefox tab?

Does it help to make Safari your default web browser temporarily?

I saw a solution on Microsoft's site for Windows users, but there seems to be less help for Mac users...

This error appears in the MS Word app -- part of MS Office -- not the Office website in a Firefox tab? Does it help to make Safari your default web browser temporarily? I saw a solution on Microsoft's site for Windows users, but there seems to be less help for Mac users... * [https://support.microsoft.com/en-us/help/218153/error-message-when-clicking-hyperlink-in-office-cannot-locate-the-inte Error message when clicking hyperlink in Office: "Cannot locate the Internet server or proxy server"] - Windows * [https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_mac-mso_mac2011/cannot-locate-internet-server-or-proxy-server/1289ae22-4dc4-4ae0-b5d0-83f6e7a25c84 Cannot locate internet server or proxy server - links to internet will - Microsoft Community] - Mac
Dogmarcopolo 0 solutions 6 answers

I use Firefox Quantum 62 on MAC OS - I want the benefit of the updated Firefox and do not want to go back to 60.2 and I don't want to use another browser.

Is there a solution or a planned fix.

I use Firefox Quantum 62 on MAC OS - I want the benefit of the updated Firefox and do not want to go back to 60.2 and I don't want to use another browser. Is there a solution or a planned fix.
Dogmarcopolo 0 solutions 6 answers

So what's the fix for Quantum 62.0?

So what's the fix for Quantum 62.0?
jscher2000
  • Top 10 Contributor
8775 solutions 71729 answers

Hi Dogmarcopolo, no one has proven that changing your Firefox version helps with links in Microsoft Word. Did you check this reply:

https://support.mozilla.org/questions/1223358#answer-1126918

Hi Dogmarcopolo, no one has proven that changing your Firefox version helps with links in Microsoft Word. Did you check this reply: https://support.mozilla.org/questions/1223358#answer-1126918