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Running Mac 10.9.5 - why can't I install Firefox 60.0.2 from 58.0.2?

Posted

I am running 10.9.5 on my Mid 2011 Mac desktop. It is successfully running Firefox version 58.0.2 but keeps telling me there is a critical update needed. I have downloaded Firefox 60.0.2 MANY times and "'installed" it, but after the "update" it says it's still running 58.0.2. Is version 60 not compatible with 10.9.5? Suggestions on how to fix appreciated.

I am running 10.9.5 on my Mid 2011 Mac desktop. It is successfully running Firefox version 58.0.2 but keeps telling me there is a critical update needed. I have downloaded Firefox 60.0.2 MANY times and "'installed" it, but after the "update" it says it's still running 58.0.2. Is version 60 not compatible with 10.9.5? Suggestions on how to fix appreciated.

Chosen solution

If there is a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop Firefox 60.0.2:

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:58.0) Gecko/20100101 Firefox/58.0

More Information

Shadow110 1072 solutions 14836 answers

Separate Security Issue, please update your Flash 29.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, try using a installer from here : https://www.mozilla.org/firefox/all/

What happens when you go to Help --> About  ?

Separate Security Issue, please update your Flash 29.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Hi, try using a installer from here : https://www.mozilla.org/firefox/all/ What happens when you go to Help --> About ?
jscher2000
  • Top 10 Contributor
8643 solutions 70721 answers

Helpful Reply

MacOS X 10.9 is definitely supposed to be able to run Firefox 60 according to the system requirements page: https://www.mozilla.org/firefox/60.0/system-requirements/

Maybe it would help to "trash" Firefox 58 first before reinstalling? Please consider making a backup of your settings (profile folder) first "just in case": Back up and restore information in Firefox profiles.

MacOS X 10.9 is definitely supposed to be able to run Firefox 60 according to the system requirements page: https://www.mozilla.org/firefox/60.0/system-requirements/ Maybe it would help to "trash" Firefox 58 first before reinstalling? Please consider making a backup of your settings (profile folder) first "just in case": [[Back up and restore information in Firefox profiles]].
cor-el
  • Top 10 Contributor
  • Moderator
17424 solutions 157452 answers

Chosen Solution

If there is a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop Firefox 60.0.2:

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If there is a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall. Download a new copy of the Firefox application and save the Disk Image file to the desktop Firefox 60.0.2: *https://www.mozilla.org/en-US/firefox/all/ *trash the currently installed Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean reinstall *install the new version that you have downloaded *https://support.mozilla.org/en-US/kb/Installing+Firefox+on+Mac Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

Question owner

Clean install fixed the problem.

Also updated Flash per PKShadow which might have helped with the fix.

Thanks to all.

Clean install fixed the problem. Also updated Flash per PKShadow which might have helped with the fix. Thanks to all.

Modified by jayes1