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I just used ypur fix for slow firerfox, and now can only acess 1 of 3 gmail accounts please help.

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  • Last reply by Shadow110

flyingtortoise
flyingtortoise
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I used your reccomended fix for slow performance . The option to fix showed up on my screen, I didn't look for it. I have noticed that I am only able to connect with one of my three email accounts,even after shutting down and restarting firefox . In the past I had to restart firefox to open a different account. (all my accounts are with g mail) I would prefer to return to all my previous settings if possible. I realize that the add- ons would need to be reinstalled by myself and can handle that. I am not very computer literate and would appreciate any help you can give me. 

                          Best Regards, Tom     aka flyingtortoise
I used your reccomended fix for slow performance . The option to fix showed up on my screen, I didn't look for it. I have noticed that I am only able to connect with one of my three email accounts,even after shutting down and restarting firefox . In the past I had to restart firefox to open a different account. (all my accounts are with g mail) I would prefer to return to all my previous settings if possible. I realize that the add- ons would need to be reinstalled by myself and can handle that. I am not very computer literate and would appreciate any help you can give me. Best Regards, Tom aka flyingtortoise

Chosen solution

Separate Security Issue, please update your Flash 29.0 r0 Flash Player Version: 30.0.0.113 Current Version ( emergency patch ) https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, When you use that it refreshes Firefox. you mention only can access 1-3 gmail as the only issue.

Please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 60.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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All Replies (1)

Shadow110
Shadow110
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Chosen Solution

Separate Security Issue, please update your Flash 29.0 r0 Flash Player Version: 30.0.0.113 Current Version ( emergency patch ) https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, When you use that it refreshes Firefox. you mention only can access 1-3 gmail as the only issue.

Please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 60.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.