X
Tap here to go to the mobile version of the site.

Support Forum

After recent update, firefox 60 won't start

Posted

Hi all,

Firefox has been updating itself successfully over the past year, but today when I followed the most recent update (I think I had version 60.8 prior to the update), it didn't restart. When I tried running it using the command line, I got the error message:

firefox: symbol lookup error: libxul.so: undefined symbol: dbus_validate_bus_name

For now, I reverted back to an old version (55).

Any tips on how to resolve this problem?

I'm using firefox on linux 32bit with Fedora 17

Thanks!

Hi all, Firefox has been updating itself successfully over the past year, but today when I followed the most recent update (I think I had version 60.8 prior to the update), it didn't restart. When I tried running it using the command line, I got the error message: firefox: symbol lookup error: libxul.so: undefined symbol: dbus_validate_bus_name For now, I reverted back to an old version (55). Any tips on how to resolve this problem? I'm using firefox on linux 32bit with Fedora 17 Thanks!

Chosen solution

Hi, can you use a Linux file from here to put 60.0.1 back in ? :

Also see if you can find a newer fontconfig package as that was the error from 43 and that fixed the issue.

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • User Agent: Mozilla/5.0 (X11; Linux i686; rv:55.0) Gecko/20100101 Firefox/55.0

More Information

Shadow110 1072 solutions 14836 answers

Chosen Solution

Hi, can you use a Linux file from here to put 60.0.1 back in ? :

Also see if you can find a newer fontconfig package as that was the error from 43 and that fixed the issue.

Please let us know if this solved your issue or if need further assistance.

Hi, can you use a Linux file from here to put 60.0.1 back in ? : *https://www.mozilla.org/firefox/all/ Also see if you can find a newer fontconfig package as that was the error from 43 and that fixed the issue. Please let us know if this solved your issue or if need further assistance.
cor-el
  • Top 10 Contributor
  • Moderator
17468 solutions 157853 answers

Helpful Reply

Verify that you meet the System Requirements for the current Firefox release. Firefox 60.0.1: *https://www.mozilla.org/en-US/firefox/system-requirements/ *https://www.mozilla.org/en-US/firefox/60.0.1/system-requirements/ Firefox 52.8.0 ESR: *https://www.mozilla.org/en-US/firefox/organizations/all/ *https://www.mozilla.org/en-US/firefox/52.8.0/releasenotes/ *https://www.mozilla.org/en-US/firefox/52.8.0/system-requirements/

Question owner

Pkshadow, Thank you so much! I installed version 60.0.1, per the link you provided, and it has been quite stable for the past couple of days.

I do have the most recent version of fontconfig

Thanks again!

Pkshadow, Thank you so much! I installed version 60.0.1, per the link you provided, and it has been quite stable for the past couple of days. I do have the most recent version of fontconfig Thanks again!