Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

re captcha

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by Shadow110

more options

Hello everyone

I have been having issues with some webpages they are not letting me log in and i get always a message saying that the captcha is wrong but I get no captcha options , i have tried using the safe mode and still same issue .

Hello everyone I have been having issues with some webpages they are not letting me log in and i get always a message saying that the captcha is wrong but I get no captcha options , i have tried using the safe mode and still same issue .

All Replies (3)

more options

Make sure you are not blocking content.


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

more options

I already checked that and i dont even get the shield , so its not blocking anything on teh options I already have that option disabled .

more options
  • Clear your cache and cookies

A good first step is to clear your cache and delete your cookies.

  • Disable Ad Blockers

Ad blockers may interfere with CAPTCHA. You can turn off ad-blocker without disabling your ad-blocker for other sites. To disable ad blockers, you can go into the settings for your ad blocker and "whitelist" or "allow ads" but make sure to check your ad blocker's support site for more instructions.

  • Enable Javascript

Javascript-blocking software (such as NoScript and JS Blocker) can also occasionally prevent CAPTCHA from functioning as it should.

Modified by Shadow110