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Firefox 60.0 for Linux no longer lets me login to https://chaseonline.chase.com

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by deanomite

deanomite
deanomite
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I am no longer able to login to https://chaseonline.chase.com/logon.aspx?jp_ltg=hero after the Fifefox 60.0 update. It worked with 59.0.2. Google Chrome does work and I am about to dump Firefox for Google. What is the fix?

I am no longer able to login to https://chaseonline.chase.com/logon.aspx?jp_ltg=hero after the Fifefox 60.0 update. It worked with 59.0.2. Google Chrome does work and I am about to dump Firefox for Google. What is the fix?

Chosen solution

I went to the Chase site and was able to use it to reinstall Firefox. It now works. I think cookies may have been disabled when I upgraded. Anyways, it works now. Thanks.

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All Replies (3)

WestEnd
WestEnd
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No problem with the link and I get the login and password screen. What adblocker are you using?

cor-el
cor-el
  • Moderator
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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
deanomite
deanomite Question owner
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Chosen Solution

I went to the Chase site and was able to use it to reinstall Firefox. It now works. I think cookies may have been disabled when I upgraded. Anyways, it works now. Thanks.