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I get a "secure connection failed" error when trying to get into Yahoo email with Firefox.

Posted

I get the following error when trying to get into Yahoo mail with Firefox. There is no problem with Chrome so I don't think it's my machine. Any advice I get seems to require very complex programming solutions, but I'm wondering if there's a problem with the way Yahoo email is working with Firefox.


Secure Connection Failed

An error occurred during a connection to mg.mail.yahoo.com. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
I get the following error when trying to get into Yahoo mail with Firefox. There is no problem with Chrome so I don't think it's my machine. Any advice I get seems to require very complex programming solutions, but I'm wondering if there's a problem with the way Yahoo email is working with Firefox. Secure Connection Failed An error occurred during a connection to mg.mail.yahoo.com. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0

More Information

FredMcD
  • Top 10 Contributor
4265 solutions 59804 answers

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites


Often, "Secure Connection Failed" means "Connection Failed (trying to load a secure page)". In other words, not a security problem, just a connection problem.

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message http://kb.mozillazine.org/Error_loading_websites Often, "Secure Connection Failed" means "Connection Failed (trying to load a secure page)". In other words, not a security problem, just a connection problem.
cor-el
  • Top 10 Contributor
  • Moderator
17564 solutions 158866 answers

Try this URL if you currently use a specific domain:

Try this URL if you currently use a specific domain: * https://mail.yahoo.com
James
  • Top 25 Contributor
  • Moderator
1600 solutions 11312 answers
This is a issue with Yahoo. https://forums.yahoo.net/t5/Password-and-sign-in/Secure-Connection-Failed-An-error-occurred-during-a-connection/td-p/504527 https://www.ssllabs.com/ssltest/analyze.html?d=mail.yahoo.com&hideResults=on

Question owner

Thanks for your timely help but it doesn't solve the problem.

Thanks for your timely help but it doesn't solve the problem.
Shadow110 1072 solutions 14836 answers

I had that error a couple hours ago and pressed try again and was there.

Can try this : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

If is still there : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

I had that error a couple hours ago and pressed try again and was there. Can try this : SAFE MODE *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes In Firefox Safe mode these changes are effective: *all extensions are disabled (about:addons) *default theme is used (no persona) *userChrome.css and userContent.css are ignored (chrome folder) *default toolbar layout is used (file: localstore-safe.rdf) *Javascript JIT compilers are disabled (prefs: javascript.options.*jit) *hardware acceleration is disabled (Options > Advanced > General) *plugins are not affected *preferences are not affected TEST'''''''''is issue still there ? If is still there : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer *https://www.mozilla.org/firefox/all/ Please let us know if this solved your issue or if need further assistance.