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Some bookmarks are suddenly gone

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Mac 10.12.6 Firefox 59.0.2

Periodically some of my bookmarks are missing. I am able to use my profile file from a back-up to get them back.

How do I find out the reason and solve this problem

Mac 10.12.6 Firefox 59.0.2 Periodically some of my bookmarks are missing. I am able to use my profile file from a back-up to get them back. How do I find out the reason and solve this problem

Chosen solution

Try to restore a backup from the bookmarkbackups folder.

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list/

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:59.0) Gecko/20100101 Firefox/59.0

More Information

FredMcD
  • Top 10 Contributor
4225 solutions 58988 answers

Are you using sync? Could you have removed them by accident?

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

Are you using sync? Could you have removed them by accident? [v57+] Places Maintenance is built into Firefox. Type '''about:support'''<enter> in the address bar. You will find '''Places Database''' near the bottom. Press the '''Verify Integrity''' button.

Question owner

Was using sync (with my iphone and ipad) and stopped because lost bookmarks and passwords

Did not remove them ... today only some were gone ... the rest were there

Did as you recommended ... will see if that helps

Thanks

FredMcD said

Are you using sync? Could you have removed them by accident? [v57+] Places Maintenance is built into Firefox. Type about:support<enter> in the address bar. You will find Places Database near the bottom. Press the Verify Integrity button.
Was using sync (with my iphone and ipad) and stopped because lost bookmarks and passwords Did not remove them ... today only some were gone ... the rest were there Did as you recommended ... will see if that helps Thanks ''FredMcD [[#answer-1104565|said]]'' <blockquote> Are you using sync? Could you have removed them by accident? [v57+] Places Maintenance is built into Firefox. Type '''about:support'''<enter> in the address bar. You will find '''Places Database''' near the bottom. Press the '''Verify Integrity''' button. </blockquote>
FredMcD
  • Top 10 Contributor
4225 solutions 58988 answers

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

If you have sync, and there is a problem anywhere, '''Shut Down Sync Immediately On All Devices''' to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

Question owner

Thanks

I deleted the Firefox app on iPhone and iPad and signed out from my firefoz account on my computer ... only have one computer and only Firefox on this one computer and not on any other devices


FredMcD said

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.
Thanks I deleted the Firefox app on iPhone and iPad and signed out from my firefoz account on my computer ... only have one computer and only Firefox on this one computer and not on any other devices ''FredMcD [[#answer-1104625|said]]'' <blockquote> If you have sync, and there is a problem anywhere, '''Shut Down Sync Immediately On All Devices''' to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again. </blockquote>

Question owner

jeakmc said

Thanks I deleted the Firefox app on iPhone and iPad and signed out from my firefoz account on my computer ... only have one computer and only Firefox on this one computer and not on any other devices It happened again this morning ... some bookmarks were missing Any other suggestions FredMcD said
If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.
''jeakmc [[#answer-1104635|said]]'' <blockquote> Thanks I deleted the Firefox app on iPhone and iPad and signed out from my firefoz account on my computer ... only have one computer and only Firefox on this one computer and not on any other devices It happened again this morning ... some bookmarks were missing Any other suggestions ''FredMcD [[#answer-1104625|said]]'' <blockquote> If you have sync, and there is a problem anywhere, '''Shut Down Sync Immediately On All Devices''' to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again. </blockquote> </blockquote>

Question owner

One more thing. In my bookmarks folders, I have folders with the folder ... it seems it is the folders which are within are missing

One more thing. In my bookmarks folders, I have folders with the folder ... it seems it is the folders which are within are missing
cor-el
  • Top 10 Contributor
  • Moderator
17418 solutions 157376 answers

Chosen Solution

Try to restore a backup from the bookmarkbackups folder.

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list/

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
Try to restore a backup from the bookmarkbackups folder. *Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore *https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list/ *bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.

Question owner

Did as you suggested

Hopefully this will take care of it

Thanks


cor-el said

Try to restore a backup from the bookmarkbackups folder. The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list/
  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
Did as you suggested Hopefully this will take care of it Thanks ''cor-el [[#answer-1104856|said]]'' <blockquote> Try to restore a backup from the bookmarkbackups folder. *Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore *https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list/ *bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4. </blockquote>

Question owner

This seems to have worked ... two days and no loss of bookmarks

Thanks


cor-el said

Try to restore a backup from the bookmarkbackups folder. The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list/
  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
This seems to have worked ... two days and no loss of bookmarks Thanks ''cor-el [[#answer-1104856|said]]'' <blockquote> Try to restore a backup from the bookmarkbackups folder. *Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore *https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list/ *bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4. </blockquote>