Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Word documents no longer available - Item you selected is no longer available

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

BigJohn4106
BigJohn4106
more options

after Quantum upgrade - cannot access word documents from toolbar list - "Item you selected is unavailable - it might have been moved, renamed, or removed. Do you want to remove it from the list? Yes or No" Can still access Word Document by going to Documents - 

However after that - the menu of Word Docs normally found in Toolbar - keeps giving error message -

"Item you have selected is no longer available " . . . . . but I just had the item - . . . .

after Quantum upgrade - cannot access word documents from toolbar list - "Item you selected is unavailable - it might have been moved, renamed, or removed. Do you want to remove it from the list? Yes or No" Can still access Word Document by going to Documents - However after that - the menu of Word Docs normally found in Toolbar - keeps giving error message - "Item you have selected is no longer available " . . . . . but I just had the item - . . . .

All Replies (3)

WestEnd
WestEnd
more options

So is there a Office toolbar on Mozilla Browser? I think world problems are to be directed to a MS forum support site. FF doesn't have anything to do with Office support here.

the-edmeister
the-edmeister
  • Moderator
more options

Same support issue over here with a slightly different username. https://support.mozilla.org/en-US/questions/1214038

Are you "messing" with us?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is an older SUMO account created in 2015, so it is possible that the OP had a problem to reactivate this account and tried with a new account. Since the other thread has more replies, best is to continue there.