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web server receioved an invalid response

Posted

When trying to access Norton support by selecting help and then support I get the following error: 520 - Web server received an invalid response while acting as a gateway or proxy server. I can access the page with Edge. This is on a new lap top with Norton and Fire Fox installed. Everything else in Norton seems to be working fine. My desktop also has Norton and Fire Fox and I have no problem accessing the page with fire fox on the desk top. Help!!

When trying to access Norton support by selecting help and then support I get the following error: 520 - Web server received an invalid response while acting as a gateway or proxy server. I can access the page with Edge. This is on a new lap top with Norton and Fire Fox installed. Everything else in Norton seems to be working fine. My desktop also has Norton and Fire Fox and I have no problem accessing the page with fire fox on the desk top. Help!!

Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0

More Information

FredMcD
  • Top 10 Contributor
4224 solutions 58976 answers
Try thee links; https://support.norton.com http://community.norton.com/

Question owner

Thank you. I was able to get on Norton support using Edge, but I am trying determine why I am having the problem with Fire Fox. I do not have the problem on my desk top machine while using Fire Fox

Thank you. I was able to get on Norton support using Edge, but I am trying determine why I am having the problem with Fire Fox. I do not have the problem on my desk top machine while using Fire Fox
FredMcD
  • Top 10 Contributor
4224 solutions 58976 answers

Firefox has more strict security to protect the computer and the user.

Firefox has more strict security to protect the computer and the user.