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Do I use my existing AOL password?

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  • Last reply by Glorat

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Trying to download Thunderbird for email. I used my normal AOL details ie email and password but it didn't recognise. Do I need new/different details at this point?

Trying to download Thunderbird for email. I used my normal AOL details ie email and password but it didn't recognise. Do I need new/different details at this point?

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Sorry if I sound a bit dim but when trying to download Firefox Thunderbird for emails and it got to the section where you have to enter "Email and Your Password" I entered the details that I use to log-in to AOL but it wouldn't accept that information. I have downloaded Firefox for browsing and had to make a password for that, should I have used my Firefox password. Utterly confused, sorry not a techy.

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Sorry if I sound a bit dim but when trying to download Firefox Thunderbird for emails and it got to the section where you have to enter "Email and Your Password" I entered the details that I use to log-in to AOL but it wouldn't accept that information. I have downloaded Firefox for browsing and had to make a password for that, should I have used my Firefox password. Utterly confused, sorry not a techy.

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Many thanks. This is very helpful and answers my question. Is there anything to worry about if I use a less secure means.