Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to access email

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

Good afoternoon...Following an attempt to open Mozilla Thunderbird today, the following box appeared on the screen....The item ‘Thunderbird.exe’ that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. I am in the midst of downloading numerous emails for my solicitor....help! Warm regards Geof Pearce

Good afoternoon...Following an attempt to open Mozilla Thunderbird today, the following box appeared on the screen....The item ‘Thunderbird.exe’ that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. I am in the midst of downloading numerous emails for my solicitor....help! Warm regards Geof Pearce

Chosen solution

I suggest you reinstall from getthunderbird.com and see if that fixes your problem

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I suggest you reinstall from getthunderbird.com and see if that fixes your problem