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I open new tab...no top sites shown....no cogwheel at the top right corner of the New Tab page. What to do?

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I open a new tab I want to see top sites but they are not shown.... There is no cogwheel at the top right corner of the New Tab page as you say in your site. What to do?

I open a new tab I want to see top sites but they are not shown.... There is no cogwheel at the top right corner of the New Tab page as you say in your site. What to do?

Chosen solution

Hi, please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

If there is still no Cog Wheel : it is your Profile : Make a new one and test :

If is your Profile :

Make copies, never work with original files.

Please let us know if this solved your issue or if need further assistance.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0

More Information

Shadow110 1072 solutions 14836 answers

Chosen Solution

Hi, please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

If there is still no Cog Wheel : it is your Profile : Make a new one and test :

If is your Profile :

Make copies, never work with original files.

Please let us know if this solved your issue or if need further assistance.

Hi, please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer *https://www.mozilla.org/firefox/all/ If there is still no Cog Wheel : it is your Profile : Make a new one and test : *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles If is your Profile : *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Make copies, never work with original files. Please let us know if this solved your issue or if need further assistance.