Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

I can't get the add-on to handel migration from WLM to TB to work - error message keeps coming up

Thunderbird Installation and updates
Matt replied 8 years ago
ddinnes
ddinnes

I am trying to move email folders from WLM to TB. I have tried to download the add-on and I have added in Unpacker to handle the xpi extension but I keep getting an error message before attempting to get at my folder in WLM. What am I doing wrong please?

I am trying to move email folders from WLM to TB. I have tried to download the add-on and I have added in Unpacker to handle the xpi extension but I keep getting an error message before attempting to get at my folder in WLM. What am I doing wrong please?

All Replies (1)

Matt
Matt
  • Top 25 Contributor

have you actually included the XPi in the add-on managed so you have an importexporttools menu (I am assuming that add-on is what you are talking about).

I suggest you read this and install the add-on instead of using this unpacker whatever it is. https://support.mozilla.org/en-US/kb/installing-addon-thunderbird