We get the message "You do not have permission to access" on santander.com.mx
We get the message "You do not have permission to access" as soon as we want to sign up for online banking on santander.com.mx. We have the problem in the Citrix environment (provisioning) as well as locally on our MacBooks. It works with other browsers.
Modified by ColliniIT
Additional System Details
- Shockwave Flash 27.0 r0
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:59.0) Gecko/20100101 Firefox/59.0
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.
Hello, Thank you for your prompt reply. Unfortunately it did not help. I tested it on our Xenapps, local windows and macbooks. Each with and without virus protection. It did not make a difference. Proxy, cache has also made no difference. I also tested it with different versions of Firefox (50, 53, 55.58) that makes no difference
I accessed your link. And after several re-directs ended up here; http://www.santander.com.mx/mx/home/
Navigate http://www.santander.com.mx/bei/home/ and then on the right side on "Accesso"
I had to disable my ad-blocker. Then I got this;
Forbidden You don't have permission to access /EaiEmpresasWAR/inicio.do on this server.
You should contact its support for more help. It may be blocked outside some border.
Please see :
hello, thank you for the quick assistance.