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Thunderbird displays only 9 of 19 contacts in a new mailing list

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  • Last reply by coffent

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I created a new mailing list (something I've done many times in the past) and tried to add 19 contacts to it. However only nine of them are displayed. If I delete one of the contacts from the list then another one takes its place in the listing. If I compose an email to the list and and use the Thunderbird Add-on "PopMailListRecipients" to expand the list, all 19 are there. But they don't show up in the Address Book listing! I have other, previously-created mailing lists that *do* display more than nine contacts.

I've tried running Thunderbird in Safe Mode with the same result - only 9 contacts show up in the list.

I created a new mailing list (something I've done many times in the past) and tried to add 19 contacts to it. However only nine of them are displayed. If I delete one of the contacts from the list then another one takes its place in the listing. If I compose an email to the list and and use the Thunderbird Add-on "PopMailListRecipients" to expand the list, all 19 are there. But they don't show up in the Address Book listing! I have other, previously-created mailing lists that *do* display more than nine contacts. I've tried running Thunderbird in Safe Mode with the same result - only 9 contacts show up in the list.

Chosen solution

Most issues with Mailing Lists can be fixed (worked around) by simply rebuilding a new copy of the broken Mailing List. If you're comfortable that all the addresses in your malfunctioning List are orderly and correct, then you may be able to just drag and drop those you can see from the old list to the new.

We do get users with hundreds and even thousands of Contacts in a List, and there manually re-creating it would be horrible, so we'd set off looking for add-ons to help. In your case, with a mere(!) 19 addresses, that would be overkill.

Anecdotal evidence suggests there are a few things which upset Lists. They don't like spaces, either in front of email addresses, or in the List's name or description. There is some suspicion that they are intolerant of "funny" characters, so in the name and description, I make a point of avoiding slashes, apostrophes, quotation marks, commas, colons, semicolons, asterisks and so on. Underlines seem to be OK.

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Chosen Solution

Most issues with Mailing Lists can be fixed (worked around) by simply rebuilding a new copy of the broken Mailing List. If you're comfortable that all the addresses in your malfunctioning List are orderly and correct, then you may be able to just drag and drop those you can see from the old list to the new.

We do get users with hundreds and even thousands of Contacts in a List, and there manually re-creating it would be horrible, so we'd set off looking for add-ons to help. In your case, with a mere(!) 19 addresses, that would be overkill.

Anecdotal evidence suggests there are a few things which upset Lists. They don't like spaces, either in front of email addresses, or in the List's name or description. There is some suspicion that they are intolerant of "funny" characters, so in the name and description, I make a point of avoiding slashes, apostrophes, quotation marks, commas, colons, semicolons, asterisks and so on. Underlines seem to be OK.

Modified by Zenos

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Thanks. The mail list did have a space in the name (though so do a lot of others I have which work fine). I deleted it and rebuilt a new one replacing the space in the name with a _, and now it does work.