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How do I fix the drag and drop option? It has stopped working.

  • 3 replies
  • 5 have this problem
  • 155 views
  • Last reply by Matt

dazoney
dazoney

I make multiple files and when a particular email corresponds with that file I use to be able to drag and drop emails in my inbox to the wanted file. I am not able to drag and drop anymore.

I make multiple files and when a particular email corresponds with that file I use to be able to drag and drop emails in my inbox to the wanted file. I am not able to drag and drop anymore.

Chosen solution

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender. .

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All Replies (3)

Zenos
Zenos

Windows? Mac? Linux?

Drag and drop is still working for me in Windows and Linux.

dazoney
dazoney Question owner

sorry...Windows. I should have mentioned that.

Matt
Matt
  • Top 25 Contributor

Chosen Solution

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender. .