
How to deleting emails from Thunderbird and AOL at the same time?
When I delete AOL messages using Thunderbird they aren't deleted in my AOL account. AOL uses Imap. Is there a way to fix this? Thanks!
Chosen solution
Open Tools/Account Settings, then look under Server Settings for the AOL account. What do you have for 'When I delete a message'? It should be 'Move it to this folder', Trash on <AOL account name>, where 'AOL account name' is the name that appears in the Folder Pane.
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Please post your Troubleshooting Information.
At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information.
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Thanks for replying! I didn't paste ALL the information (about printers, etc.), but I think this maybe what you're looking for. It's information specific to the AOL account to which I'm referring. (please let me know if you need anything else. Thanks again!):
BEGIN PASTE
Application Basics
Name: Thunderbird Version: 52.5.2 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.5.2 Profile Folder: Open Folder
(Local drive) Application Build ID: 20171221110448 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts account31: INCOMING: account31, , (imap) imap.aol.com:993, SSL, passwordCleartext OUTGOING: , smtp.aol.com:587, alwaysSTARTTLS, passwordCleartext, true
END PASTE
Thanks so much for your help! At first, this didn't seem to be working, but now it is. Really appreciate the input! Happy New Year!