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How to deleting emails from Thunderbird and AOL at the same time?

Trying2figureoutmyFreeApps
Trying2figureoutmyFreeApps
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When I delete AOL messages using Thunderbird they aren't deleted in my AOL account. AOL uses Imap. Is there a way to fix this? Thanks!

When I delete AOL messages using Thunderbird they aren't deleted in my AOL account. AOL uses Imap. Is there a way to fix this? Thanks!

Chosen solution

Open Tools/Account Settings, then look under Server Settings for the AOL account. What do you have for 'When I delete a message'? It should be 'Move it to this folder', Trash on <AOL account name>, where 'AOL account name' is the name that appears in the Folder Pane.

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All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Trying2figureoutmyFreeApps
Trying2figureoutmyFreeApps Question owner
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Thanks for replying! I didn't paste ALL the information (about printers, etc.), but I think this maybe what you're looking for. It's information specific to the AOL account to which I'm referring. (please let me know if you need anything else. Thanks again!):

BEGIN PASTE 

 Application Basics

   Name: Thunderbird
   Version: 52.5.2
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.5.2
   Profile Folder: Open Folder

             (Local drive)
   Application Build ID: 20171221110448
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles

 Mail and News Accounts

       account31:
     INCOMING: account31, , (imap) imap.aol.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.aol.com:587, alwaysSTARTTLS, passwordCleartext, true

END PASTE

Trying2figureoutmyFreeApps
Trying2figureoutmyFreeApps Question owner
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Thanks so much for your help! At first, this didn't seem to be working, but now it is. Really appreciate the input! Happy New Year!