Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I scan a picture and try to e-mail it goes to Aol which no longer works instead of aol shield

  • 3 replies
  • 3 have this problem
  • 4 views
  • Last reply by Tony98

vtech89
vtech89
more options

I can reply emails and send written e-mails but It will not let me e-mail a scan Item

I can reply emails and send written e-mails but It will not let me e-mail a scan Item

All Replies (3)

Madasan
Madasan
  • Moderator
  • Administrator
more options

Hi vtech89,

It looks like it might be a problem with the email attachment (maybe it's too large?). What email provider are you using? Are you getting any error messages?

vtech89
vtech89 Question owner
more options

It was just one page I was sending. I am on AOL Shield page, I use my scanner and hit e-mail and it goes to the Old AOL site that no longer works.

Tony98
Tony98
more options

vtech89 said

It was just one page I was sending. I am on AOL Shield page, I use my scanner and hit e-mail and it goes to the Old AOL site that no longer works.

What are you scanning with? Try scanning to file instead of scanning to email. Then start a new message and add the file as an attachment.