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why do some pictures on dailymail.co.uk partially show then flash blank in Windows XP Firefox 52.5.2

Posted

Some pictures and embedded videos on dailymail.co.uk show partially as I scroll but flash to a blank before all of the picture is exposed. Most of the pictures show properly. I have add HTML 5 and Flash Plugin but neither make any difference. I have Firefox updated. I have tried many changes but none make any difference.

Some pictures and embedded videos on dailymail.co.uk show partially as I scroll but flash to a blank before all of the picture is exposed. Most of the pictures show properly. I have add HTML 5 and Flash Plugin but neither make any difference. I have Firefox updated. I have tried many changes but none make any difference.

Additional System Details

Installed Plug-ins

  • Autodesk Design Review Add-on for NPAPI browsers v1.2
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • Citrix Online App Detector Plugin
  • GEPlugin
  • Version 5.41.3.0
  • Google Update
  • Google Updater pluginhttp://pack.google.com/
  • Next Generation Java Plug-in 11.151.2 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 28.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 52.5.2
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.5.2/WINNT/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.10 (e10srollout@mozilla.org)
  • NewTabURL 2.2.3.1-signed.1-signed (newtaburl@sogame.cat)
  • NoMiner - Block Coin Miners 0.1.0 ({74b0af75-8791-44e2-95a6-7f0ab94143ec})
  • Places Maintenance 2.0.3 (places-maintenance@bonardo.net)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • RT News 1.1.2 (jid1-ReWlW1efOwaQJQ@jetpack)
  • selectivecookiedelete 4.1.1-signed.1-signed (selectivecookiedelete@siju.mathew)
  • Video WithOut Flash 3.1.2 (vwof@drev.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • XHTML Mobile Profile 0.5.4.1-signed.1-signed ({8ea9957e-2953-402f-80e0-bceb5f169d6f})
  • YouTube mp3 1.0.9.1-signed.1-signed (info@youtube-mp3.org)
  • YouTube™ Flash-HTML5 0.1.4 (jid1-o2qEVrZ4t5FJWu@jetpack)
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Copy To Wordperfect Lightning 1.0 (copytolightning@corel.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • New Tab Homepage 0.6.2 ({66E978CD-981F-47DF-AC42-E3CF417C1467}) (Inactive)
  • RealDownloader 1.3.0 ({34712C68-7391-4c47-94F3-8F88D49AD632}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 550 Ti
  • adapterDescription2:
  • adapterDeviceID: 0x1244
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: winmm
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 3-23-2011
  • driverDate2:
  • driverVersion: 6.14.12.6785
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'unavailable', u'message': u'Direct3D11 not available on this computer', u'type': u'runtime'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D is not available on Windows XP', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No; Failed to create H264 decoder
  • webgl2Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 550 Ti Direct3D9 vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 9

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Mkll 309 solutions 1954 answers

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Hello, The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information. '''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Refresh Firefox - reset add-ons and settings]] article for more information. To Refresh Firefox: # Open the Troubleshooting Information page using one of these methods: #*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open. #*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page. #At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it. #Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported. #Click Finish and Firefox will reopen. Did this fix the problem? Please report back to us! Thank you.

Question owner

"Reset" did NOT fix my problem. I also disabled all addons but that did not fix my problem either. I believe it must be the graphics board. I upgraded the graphics board to an ASUS GTX550Ti in order to run Google Earth upgrade and still be able to open an MSDOS window in "full screen" mode. Bottom line, Dailymail.co.uk is using a new graphics format on some of the images (not all) that my computer does not support. I will just use a different computer if I desire to see all of the images. It is strange that the picture will appear when half is exposed but flashes to blank as the page is scrolled.

"Reset" did NOT fix my problem. I also disabled all addons but that did not fix my problem either. I believe it must be the graphics board. I upgraded the graphics board to an ASUS GTX550Ti in order to run Google Earth upgrade and still be able to open an MSDOS window in "full screen" mode. Bottom line, Dailymail.co.uk is using a new graphics format on some of the images (not all) that my computer does not support. I will just use a different computer if I desire to see all of the images. It is strange that the picture will appear when half is exposed but flashes to blank as the page is scrolled.
cor-el
  • Top 10 Contributor
  • Moderator
16321 solutions 147278 answers

Helpful Reply

What kind of images are that?

Note that some animated images might actually be MP4 files that you can't play on Windows XP because it lacks native support for much media type files. You might first see a preview image.

You can check the Web Console (Tools -> Web Developer) for messages about blocked content.

What kind of images are that? Note that some animated images might actually be MP4 files that you can't play on Windows XP because it lacks native support for much media type files. You might first see a preview image. You can check the Web Console (Tools -> Web Developer) for messages about blocked content. *https://developer.mozilla.org/en/Tools/Web_Console

Question owner

Yes, the Web Console (Tools-> Web Developer) shows that MP4 files on the web page were present but could NOT be decoded. I could NOT find a plugin to help run MP4 files. A recommended plugin, if available, would be appreciated.

Yes, the Web Console (Tools-> Web Developer) shows that MP4 files on the web page were present but could NOT be decoded. I could NOT find a plugin to help run MP4 files. A recommended plugin, if available, would be appreciated.
David Walczysko 4 solutions 97 answers

Hello,

please, the issue is up to date?

Best regards, David-Walczysko Volunteer supporter

Hello, please, the issue is up to date? Best regards, David-Walczysko Volunteer supporter