X
Tap here to go to the mobile version of the site.

Support Forum

Although version 57.0.1 is available, Firefox 57.0 thinks it is up to date.

Posted

I have Firefox version 57.0 installed and running. Although version 57.0.1 is available, when I check for updates the result is that Firefox is up to date.

Firefox 57.0 (64-bit) Windows 10 (64-bit) Creator's update.

Regards, John

I have Firefox version 57.0 installed and running. Although version 57.0.1 is available, when I check for updates the result is that Firefox is up to date. Firefox 57.0 (64-bit) Windows 10 (64-bit) Creator's update. Regards, John

Chosen solution

Updates to Firefox 57.0.1 was blocked due to a problem crasher on Windows.

https://support.mozilla.org/en-US/kb/firefox-startup-crash-g-data-security-software

You can read about it in the Bugzilla tracking bug 1421991 though do not comment in this bug as it is not for support or discussdion. Bugzilla Etiquette

Read this answer in context 1
James
  • Top 25 Contributor
  • Moderator
1485 solutions 10327 answers

Chosen Solution

Updates to Firefox 57.0.1 was blocked due to a problem crasher on Windows.

https://support.mozilla.org/en-US/kb/firefox-startup-crash-g-data-security-software

You can read about it in the Bugzilla tracking bug 1421991 though do not comment in this bug as it is not for support or discussdion. Bugzilla Etiquette

Updates to Firefox 57.0.1 was blocked due to a problem crasher on Windows. https://support.mozilla.org/en-US/kb/firefox-startup-crash-g-data-security-software You can read about it in the Bugzilla tracking bug 1421991 though do not comment in this bug as it is not for support or discussdion. [https://bugzilla.mozilla.org/page.cgi?id=etiquette.html Bugzilla Etiquette]

Question owner

james, thank you very much for your reply. I visited the link your provided, read all about it and no, I did not comment.

All the best, John

james, thank you very much for your reply. I visited the link your provided, read all about it and no, I did not comment. All the best, John