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adding an icloud mail account to TB

  • 12 replies
  • 1 has this problem
  • 59 views
  • Last reply by caribooinn

I have tried several times to add my icloud imap mail account to TB without success.

I have been able to talk to a live person at Apple and they have tried there best to help me. They have an app. specific passwords for third party applications. I have used this password in my setup with TB.

The enclosed image shows the settings from Apple for this mail account. A second image shows the error message when trying to send an email from this icloud account.

I would really appreciate any help you can give me to fix this problem. Linda

I have tried several times to add my icloud imap mail account to TB without success. I have been able to talk to a live person at Apple and they have tried there best to help me. They have an app. specific passwords for third party applications. I have used this password in my setup with TB. The enclosed image shows the settings from Apple for this mail account. A second image shows the error message when trying to send an email from this icloud account. I would really appreciate any help you can give me to fix this problem. Linda
Attached screenshots

All Replies (12)

Per Apple's site the username is just the portion before the @ sign. You would think the Apple genius at their help desk would know that. https://support.apple.com/en-us/HT202304

I know the username is the portion before the @ sign. I didn’t realize it but the screen shot was a old image as we were trying everything possible.

The following images are taken from the settings within TB:

Is this what you want?

This setting does not work.

Please look at your screenshot. The username still has @icloud.com on each screen and you removed it from the server name which is why it will never work like that.

Would you please check my changes:

It's not working. I have generated a new app. specific password in my Apple settings and close TB out and used new password. Window says, Login Failed and wants a password.

iCloud works with my Mac Mail but not TB.

Yes, I have 2-factor authentication and the app specific password for 3rd Party apps. I created a TB app specific password and use this when TB asks for a password.

Do you have an anti virus? What is it?

Have you given up on this issue? Linda