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Firefox crashes

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My firefox keeps on crashing even on safe mode. Here's the Crash ID : bp-37c997b2-5716-4b0d-acd2-7ee8c1171203

My firefox keeps on crashing even on safe mode. Here's the Crash ID : bp-37c997b2-5716-4b0d-acd2-7ee8c1171203

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36

More Information

Shadow110 1072 solutions 14836 answers

Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

You do not have send info to Mozilla ticked there fore my help is limited with no information.

Up date your Video Card Drivers.

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.

Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE You do not have send info to Mozilla ticked there fore my help is limited with no information. Up date your Video Card Drivers. Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Please let us know if this solved your issue or if need further assistance.