X
Tap here to go to the mobile version of the site.

Support Forum

cannot update or load latest version in windows 10

Posted

I tried to update latest version of firefox and got message unable to load I then uninstalled firefox and downloaded latest version but when installing got following message

for some reason we are unable to install firefox: I am using windows 10

can you help Thanks Reg

I tried to update latest version of firefox and got message unable to load I then uninstalled firefox and downloaded latest version but when installing got following message :for some reason we are unable to install firefox: I am using windows 10 can you help Thanks Reg

Chosen solution

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; rv:11.0) like Gecko

More Information

Mkll 309 solutions 1954 answers

Chosen Solution

Hello, try the offline installer from here: https://ftp.mozilla.org/pub/firefox/releases/57.0.1/win64/en-US/

Hello, try the offline installer from here: https://ftp.mozilla.org/pub/firefox/releases/57.0.1/win64/en-US/

Question owner

Thanks for your help firefox now loaded Regards Reg

Thanks for your help firefox now loaded Regards Reg