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Add-ons don't appear in Firefox 57

Posted

I upgraded Firefox on my laptop to the 57 beta about a month and a half ago, and that went quite smoothly. But on my desktop PC, none of my add-ons/extensions appear in my toolbar, or in the "customize" menu to move to my toolbar. I've tried disabling/reenabling, uninstalling/reinstalling, and nothing has worked yet.

EDIT: Please note that these are COMPATIBLE and ENABLED add-ons. I am well aware of the new WebExtensions requirement and that most of my old add-ons will not work. These incompatible add-ons are currently DISABLED and are not related to my problem.

I upgraded Firefox on my laptop to the 57 beta about a month and a half ago, and that went quite smoothly. But on my desktop PC, none of my add-ons/extensions appear in my toolbar, or in the "customize" menu to move to my toolbar. I've tried disabling/reenabling, uninstalling/reinstalling, and nothing has worked yet. EDIT: Please note that these are COMPATIBLE and ENABLED add-ons. I am well aware of the new WebExtensions requirement and that most of my old add-ons will not work. These incompatible add-ons are currently DISABLED and are not related to my problem.

Modified by merkyor

Chosen solution

I tried doing a "refresh" and that fixed it. Thanks for your help, FredMcD.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • Firefox 57.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
  • Support URL: https://support.mozilla.org/1/firefox/57.0/WINNT/en-US/

Extensions

  • 1Password Beta 4.6.13.1 (onepassword4@agilebits.com)
  • Enhanced Steam 9.2 (jid1-YdiFiTEkQgInxA@jetpack)
  • Forecastfox (fix version) 4.11 (forecastfox@s3_fix_version)
  • Google Translator for Firefox 3.0.3 (translator@zoli.bod)
  • Greasemonkey 4.0 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Privacy Badger 2017.11.9 (jid1-MnnxcxisBPnSXQ@jetpack)
  • Reddit Enhancement Suite 5.8.6 (jid1-xUfzOsOFlzSOXg@jetpack)
  • Tampermonkey 4.5.5590 (firefox@tampermonkey.net)
  • To Google Translate 2.2 (jid1-93WyvpgvxzGATw@jetpack)
  • uBlock Origin 1.14.18 (uBlock0@raymondhill.net)
  • uMatrix 1.1.4 (uMatrix@raymondhill.net)
  • Video DownloadHelper 7.0.0 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Adobe Acrobat 18.0.2 (web2pdfextension.17@acrobat.adobe.com) (Inactive)
  • Ant Video Downloader 2.4.7.50 (anttoolbar@ant.com) (Inactive)
  • checkCompatibility 1.3.1-signed.1-signed (check-compatibility@dactyl.googlecode.com) (Inactive)
  • DownThemAll! 3.0.8 ({DDC359D1-844A-42a7-9AA1-88A850A938A8}) (Inactive)
  • Greasefire2 2.1.1 (greasefire2@b0nk3rz.net) (Inactive)
  • Greasy Scripts 1.0.8 (greasyscripts@ede123) (Inactive)
  • New Add-on Bar 0.24 (ausaddonbar@teo.pl) (Inactive)
  • NicoFox 1.0.1 (nicofox@littlebtc) (Inactive)
  • NoScript 5.1.5 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)
  • RequestPolicy Continued 1.0.beta13.2 (rpcontinued@amo.requestpolicy.org) (Inactive)
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  • Tab Groups 2.1.4 (tabgroups@quicksaver) (Inactive)

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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers

Helpful Reply

It's possible some of the add-ons are not compatible with the new Firefox.

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

It's possible some of the add-ons are not compatible with the new Firefox. Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''

Question owner

Yeah, a lot of my add-ons are incompatible after the WebExtensions apocalypse. :( But they are disabled and in the "incompatible" list. I'm talking about the ones that are active and (supposedly) working.

Here is my data:

EDIT: I can't post it because the post exceeds 10k characters, and I can only attach images, so I guess I'll put it on my FTP and link it: http://www.nonegrade.com/shared/firefox-about-support.txt

Yeah, a lot of my add-ons are incompatible after the WebExtensions apocalypse. :( But they are disabled and in the "incompatible" list. I'm talking about the ones that are active and (supposedly) working. Here is my data: EDIT: I can't post it because the post exceeds 10k characters, and I can only attach images, so I guess I'll put it on my FTP and link it: http://www.nonegrade.com/shared/firefox-about-support.txt
FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers

That was good work on your part. I called for more help.

That was good work on your part. I called for more help.

Question owner

Thanks for your help!

Thanks for your help!

Question owner

I still haven't been able to get any of my add-ons to work.

I still haven't been able to get any of my add-ons to work.
kyliefan001 0 solutions 1 answers

Don't want to seem arrogant but you should all have known that with FF57 all Legacy Add-Ons would cease to work! I installed as many compatible replacement extensions while still using FF56. So far my FF57 experience has gone fairly smooth!

Don't want to seem arrogant but you should all have known that with FF57 all Legacy Add-Ons would cease to work! I installed as many compatible replacement extensions while still using FF56. So far my FF57 experience has gone fairly smooth!

Question owner

You need to re-read the thread.

You need to re-read the thread.
marotti 0 solutions 1 answers

Do any developers monitor this forum?

Do any developers monitor this forum?

Modified by marotti

Question owner

None of this has anything to do with my problem. Incompatible add-ons are a different issue. I have a number of incompatible add-ons installed, and they are currently disabled.

The issue I'm having is that COMPATIBLE AND ENABLED add-ons in my browser do not show up on my toolbar, and do not appear in my "customize" menu to drag to said toolbar.

None of this has anything to do with my problem. Incompatible add-ons are a different issue. I have a number of incompatible add-ons installed, and they are currently disabled. The issue I'm having is that COMPATIBLE AND ENABLED add-ons in my browser do not show up on my toolbar, and do not appear in my "customize" menu to drag to said toolbar.

Question owner

Here are screenshots showing my issue.

Here are screenshots showing my issue.
FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers

Helpful Reply

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Delete all extensions files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

It’s possible that there is a problem with the file(s) that store the extensions registry. Type '''about:support''' in the address bar and press enter. Under the page logo on the left side, you will see '''Application Basics. ''' Under this find '''Profile Folder. ''' To its right press the button '''Show Folder. ''' This will open your file browser to the current Firefox profile. Now '''Close Firefox. ''' Delete all '''extensions''' files and '''compatibility.ini''' in the Firefox profile folder to reset the extensions registry. *https://support.mozilla.org/kb/Profiles New files will be created when required. After, restart Firefox. See "Corrupt extension files": *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions *https://support.mozilla.org/kb/Unable+to+install+add-ons +++++++++++++++++++++++++++ You will have to approve the updating one last time.

Question owner

Unfortunately it didn't work. Thanks for the suggestion, though.

Unfortunately it didn't work. Thanks for the suggestion, though.

Question owner

Well, this is at least somewhat useful, because I'd like to downgrade on my HTPC to use a couple of important add-ons I use on it.

But again, DISABLED ADD-ONS ISN'T MY PROBLEM HERE.

Well, this is at least somewhat useful, because I'd like to downgrade on my HTPC to use a couple of important add-ons I use on it. But again, DISABLED ADD-ONS ISN'T MY PROBLEM HERE.

Modified by merkyor

Chosen Solution

I tried doing a "refresh" and that fixed it. Thanks for your help, FredMcD.

I tried doing a "refresh" and that fixed it. Thanks for your help, FredMcD.
FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.