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FF 57.0 and 57.0B14 both crashed on startup

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Here is the 57.0B14 MacOS X crash report: Process: crashreporter [6699] Path: /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: crashreporter Version: 1.0 Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: crashreporter [6699] User ID: 501

Date/Time: 2017-11-14 21:44:58.427 -0800 OS Version: Mac OS X 10.13.1 (17B48) Report Version: 12 Anonymous UUID: 3EE52C5E-0C47-A3B9-92B0-830730A016C6

Sleep/Wake UUID: 016387EE-8C19-4FD8-BBF7-1248C8B8F708

Time Awake Since Boot: 41000 seconds Time Since Wake: 4400 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information: dyld: launch, loading dependent libraries DYLD_LIBRARY_PATH=/Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS

Dyld Error Message:

 Library not loaded: @executable_path/libnss3.dylib
 Referenced from: /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter
 Reason: image not found

Binary Images:

      0x10c831000 -        0x10c85aff7 +org.mozilla.crashreporter (1.0) <E258FB4E-C37C-3543-9415-8CEB5E89BDE6> /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter
      0x118d2b000 -        0x118d7598f  dyld (519.2.1) <CD85EFBA-B9D6-3FD5-B777-A23B2DDEF192> /usr/lib/dyld
   0x7fff565a7000 -     0x7fff5682fff7  com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <6894F95E-63B4-3484-A428-2963FB9BFEF9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
   0x7fff573bc000 -     0x7fff573bcfff  com.apple.Cocoa (6.11 - 22) <E2A920D1-E3DE-3904-A53E-B86AB2F4C7C5> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
   0x7fff59c62000 -     0x7fff59c64ff3  com.apple.ExceptionHandling (1.5 - 12) <47D558A6-45B1-3A1A-A619-9CA52225CB49> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
   0x7fff7e65f000 -     0x7fff7ea503b7  libobjc.A.dylib (723) <37A7D77E-952C-3F5D-970B-3CDE349B2322> /usr/lib/libobjc.A.dylib

Model: Macmini6,1, BootROM MM61.010B.B00, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.7f1 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.21.190.15.1a5) Bluetooth: Version 6.0.0f1, 3 services, 27 devices, 1 incoming serial ports Network Service: Ethernet, Ethernet, en0 Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB USB Device: USB 2.0 Bus USB Device: Hub USB Device: USB 2.0 Bus USB Device: Hub USB Device: Hub USB Device: IR Receiver USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 3.0 Bus USB Device: Hub USB Device: Hub USB Device: USB3.0 Hub USB Device: USB3.0 Device USB Device: Hub USB Device: Hub USB Device: USB2.0 Hub USB Device: Logitech USB Headset USB Device: Keyboard Hub USB Device: Apple Keyboard USB Device: Apple Optical USB Mouse Thunderbolt Bus: Mac mini, Apple Inc., 23.4 =

Here is the 57.0B14 MacOS X crash report: Process: crashreporter [6699] Path: /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: crashreporter Version: 1.0 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: crashreporter [6699] User ID: 501 Date/Time: 2017-11-14 21:44:58.427 -0800 OS Version: Mac OS X 10.13.1 (17B48) Report Version: 12 Anonymous UUID: 3EE52C5E-0C47-A3B9-92B0-830730A016C6 Sleep/Wake UUID: 016387EE-8C19-4FD8-BBF7-1248C8B8F708 Time Awake Since Boot: 41000 seconds Time Since Wake: 4400 seconds System Integrity Protection: enabled Crashed Thread: 0 Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: DYLD, [0x1] Library missing Application Specific Information: dyld: launch, loading dependent libraries DYLD_LIBRARY_PATH=/Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS Dyld Error Message: Library not loaded: @executable_path/libnss3.dylib Referenced from: /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Reason: image not found Binary Images: 0x10c831000 - 0x10c85aff7 +org.mozilla.crashreporter (1.0) <E258FB4E-C37C-3543-9415-8CEB5E89BDE6> /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter 0x118d2b000 - 0x118d7598f dyld (519.2.1) <CD85EFBA-B9D6-3FD5-B777-A23B2DDEF192> /usr/lib/dyld 0x7fff565a7000 - 0x7fff5682fff7 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <6894F95E-63B4-3484-A428-2963FB9BFEF9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox 0x7fff573bc000 - 0x7fff573bcfff com.apple.Cocoa (6.11 - 22) <E2A920D1-E3DE-3904-A53E-B86AB2F4C7C5> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa 0x7fff59c62000 - 0x7fff59c64ff3 com.apple.ExceptionHandling (1.5 - 12) <47D558A6-45B1-3A1A-A619-9CA52225CB49> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling 0x7fff7e65f000 - 0x7fff7ea503b7 libobjc.A.dylib (723) <37A7D77E-952C-3F5D-970B-3CDE349B2322> /usr/lib/libobjc.A.dylib Model: Macmini6,1, BootROM MM61.010B.B00, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.7f1 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.21.190.15.1a5) Bluetooth: Version 6.0.0f1, 3 services, 27 devices, 1 incoming serial ports Network Service: Ethernet, Ethernet, en0 Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB USB Device: USB 2.0 Bus USB Device: Hub USB Device: USB 2.0 Bus USB Device: Hub USB Device: Hub USB Device: IR Receiver USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 3.0 Bus USB Device: Hub USB Device: Hub USB Device: USB3.0 Hub USB Device: USB3.0 Device USB Device: Hub USB Device: Hub USB Device: USB2.0 Hub USB Device: Logitech USB Headset USB Device: Keyboard Hub USB Device: Apple Keyboard USB Device: Apple Optical USB Mouse Thunderbolt Bus: Mac mini, Apple Inc., 23.4 =

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:56.0) Gecko/20100101 Firefox/56.0

More Information

FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

Let’s do a full clean re-install; [http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] {web link} Save the file. Then '''Close Firefox. ''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows: ''' C:\Program Files C:\Program Files (x86) '''Mac: ''' Open the ''' "Applications" ''' folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux: ''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ '''Do Not''' remove the profiles folder. Look for, and rename any '''Mozilla''' or '''Firefox''' program folders by adding '''.old''' to them. Do not rename the '''Mozilla Thunderbird''' folder if there is one. After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your '''Computer''' in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia