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Starting a video, then navigating to a different page shows error: MediaError: 1, MEDIA_ERR_ABORTED

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We have a website that when a MP4 video is playing and a user clicks a link to navigate away from the page, a Media Error Aborted error pops up. We are using a video player that relies on the browser's native media player for the majority of the playback responsibility. It looks like Firefox is intermittently firing MediaError: 1, MEDIA_ERR_ABORTED if the user clicks a link to go to another page. Why is Firefox sending this error? This isn't an issue in any other browsers.

We have a website that when a MP4 video is playing and a user clicks a link to navigate away from the page, a Media Error Aborted error pops up. We are using a video player that relies on the browser's native media player for the majority of the playback responsibility. It looks like Firefox is intermittently firing MediaError: 1, MEDIA_ERR_ABORTED if the user clicks a link to go to another page. Why is Firefox sending this error? This isn't an issue in any other browsers.