Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

updates to 10 and not 56

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

more options

i am doing some work for the DMV updating all the previous versions of firefox to the most recent and i am continuously running into an error trying to update 10.0.2 to the most recent version. When i go to Help-About Firefox, it says that the 10.0.2 version is the latest version and that it is up to date. when i go to the website and download the installer it does the same thing. it'll install firefox but when i load it back up it's still version 10.0.2. Is there something i'm missing or something i'm forgetting to do?

Modified by Benjamins

All Replies (3)

more options

If you go to, and download the newest version of Firefox and install it, do you still have issues?

The other thing I can suggest doing is uninstall Firefox first, then install the new version

more options

yes, it downloads the installer, which I use to download firefox again. but when it's done downloading and loads back up its still version 10.0.2. I haven't tried deleting the program yet, i'll try that and update the post.

more options

Note : you can get Firefox here : USE the Full Version Installer for 56.0.2 Note if running on old computers or XP/Vista you should be using the ESR Version 52.4.1 Firefox ESR is intended for groups who deploy and maintain the desktop environment in large organizations

Note : if you need other versions

Note : Firefox 56.0.2 is current release Full Version Installer Note : Firefox 57 Quantum release date Nov 14th Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.