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FF ESR on Pc O/s Vista 64 bit SP2 cannot uninstall using program files please advise me how to do it.

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  • Last reply by FredMcD

Medic
Medic
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I have a PC whose operating system is Vista Home Premium Service pack 2 64 bit. I installed Fire fox ESR but now want to uninstall it.I have tried this using the correct method via Program Files but this does not work. Firefox stubbornly refuses to do this. Please advise me if there are alternative ways of successfully doing this. Terry

I have a PC whose operating system is Vista Home Premium Service pack 2 64 bit. I installed Fire fox ESR but now want to uninstall it.I have tried this using the correct method via Program Files but this does not work. Firefox stubbornly refuses to do this. Please advise me if there are alternative ways of successfully doing this. Terry

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FredMcD
FredMcD
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Are you getting any warning messages?

Make sure Firefox is closed. Reboot if you have to.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and remove any Mozilla or Firefox program folders. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia