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firefox always resets my windows volume mixer to 100% when playing youtube videos

Posted

so what has been happening is every time i boot up firefox and play a video in youtube its been setting my volume mixer in windows to max volume every time despite it showing it at 20%. i have tried lots of trouble shooting from other forums and none of them seem to help.

as far as i can figure out and been testing this bug for a while,

- it only happens to html5 videos and not flash.

- i have tried turning off the "allow applications to take control of this devices" in the headset properties in windows. (does not work)

- tried other browsers like chrome and this problem does not show up there.

- tried uninstalling and reinstalling

- i have plugins installed but pretty sure none of them are doing this. (autocard anywhere, ublock origin, https everywhere)

- i have been using windows 7, firefox 56.0.1


hope this get fixed in the next update :\

so what has been happening is every time i boot up firefox and play a video in youtube its been setting my volume mixer in windows to max volume every time despite it showing it at 20%. i have tried lots of trouble shooting from other forums and none of them seem to help. as far as i can figure out and been testing this bug for a while, - it only happens to html5 videos and not flash. - i have tried turning off the "allow applications to take control of this devices" in the headset properties in windows. (does not work) - tried other browsers like chrome and this problem does not show up there. - tried uninstalling and reinstalling - i have plugins installed but pretty sure none of them are doing this. (autocard anywhere, ublock origin, https everywhere) - i have been using windows 7, firefox 56.0.1 hope this get fixed in the next update :\

Modified by bananaf4p

Chosen solution

Take a look at the volume mixer when that happens. There is a Bug (which is fixed for Firefox 57) where when multiple Firefox processes appear in the volume mixer they will all revert to 100% volume. How the hell that Bug ever made it thru Beta testing is beyond my understanding, but it is fixed in the next release version - not considered important enough to create a "chemspill'" release for Firefox 56.0.

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Additional System Details

Installed Plug-ins

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Application

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Pkshadow
  • Top 10 Contributor
263 solutions 2871 answers

Good question. Most stuff I find is archived , older browsers and does not work for you. See if anything works here : https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox and https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues Note if a website has both Flash and Html5 the browser chooses. Which one I have no idea.

There is a Extension for html5 volume control here: https://addons.mozilla.org/en-US/firefox/addon/html5-video-everywhere/

Please let us know if this solved your issue or if need further assistance.

Good question. Most stuff I find is archived , older browsers and does not work for you. See if anything works here : https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox and https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues Note if a website has both Flash and Html5 the browser chooses. Which one I have no idea. There is a Extension for html5 volume control here: https://addons.mozilla.org/en-US/firefox/addon/html5-video-everywhere/ Please let us know if this solved your issue or if need further assistance.
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the-edmeister
  • Top 25 Contributor
  • Moderator
5108 solutions 37660 answers

Chosen Solution

Take a look at the volume mixer when that happens. There is a Bug (which is fixed for Firefox 57) where when multiple Firefox processes appear in the volume mixer they will all revert to 100% volume. How the hell that Bug ever made it thru Beta testing is beyond my understanding, but it is fixed in the next release version - not considered important enough to create a "chemspill'" release for Firefox 56.0.

Take a look at the volume mixer when that happens. There is a Bug ''(which is fixed for Firefox 57)'' where when multiple Firefox processes appear in the volume mixer they will all revert to 100% volume. ''How the hell that Bug ever made it thru Beta testing is beyond my understanding, but it is fixed in the next release version - not considered important enough to create a "chemspill'" release for Firefox 56.0.''
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Question owner

did more testing and seem that the volume going to max just happens on boot up of Firefox with out of any video or music playing.

tried out (Pkshadow) suggestion of "html5 everywhere" plugin and this finally fixes the volume problems but in order to fix the problem is to download a plugin is an absolute fail on mozillas part...

well i guess i will upgrade to Firefox Quantum when that comes out :\

did more testing and seem that the volume going to max just happens on boot up of Firefox with out of any video or music playing. tried out (Pkshadow) suggestion of "html5 everywhere" plugin and this finally fixes the volume problems but in order to fix the problem is to download a plugin is an absolute fail on mozillas part... well i guess i will upgrade to Firefox Quantum when that comes out :\
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Pkshadow
  • Top 10 Contributor
263 solutions 2871 answers

Yes it is.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.

Yes it is. I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
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Question owner

sorry i have spoken too soon, the problem is still there and turns out the plugin html5 everywhere did nothing at all despite how many settings i turn on or off.

seems like i just have to wait for Firefox Quantum

sorry i have spoken too soon, the problem is still there and turns out the plugin html5 everywhere did nothing at all despite how many settings i turn on or off. seems like i just have to wait for Firefox Quantum
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ttov 0 solutions 2 answers

Helpful Reply

the-edmeister said

(which is fixed for Firefox 57)

Well, I,m using Firefox 57 beta (10 at the moment) and experiencing the same problem since the beginning (about 5 or 6 beta). Here is a screenshot of Win mixer. "Mozilla Firefox" — the item, that always there, and the second one "Firefox" — appears with every new tab with audio, i mean, if I open 10 Youtube tabs, there will be 10 "Firefox" item in the mixer, which I can adjust individually.

''the-edmeister [[#answer-1015411|said]]'' <blockquote> ''(which is fixed for Firefox 57)'' </blockquote> Well, I,m using Firefox 57 beta (10 at the moment) and experiencing the same problem since the beginning (about 5 or 6 beta). Here is a screenshot of Win mixer. "Mozilla Firefox" — the item, that always there, and the second one "Firefox" — appears with every new tab with audio, i mean, if I open 10 Youtube tabs, there will be 10 "Firefox" item in the mixer, which I can adjust individually.
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cor-el
  • Top 10 Contributor
  • Moderator
15592 solutions 141164 answers

This might only work if there are separate content processes for each of the tabs that have a media player. Once you reach the maximum number of content processes then this may no longer work.

  • "Options/Preferences -> General -> Performance" (dom.ipc.processCount)

You can look in "Help -> Troubleshooting Information" (about:support) to see the current multi-process state.

  • "Help -> Troubleshooting Information" -> "Application Basics":
    Multiprocess Windows
    Web Content Processes
This might only work if there are separate content processes for each of the tabs that have a media player. Once you reach the maximum number of content processes then this may no longer work. *"Options/Preferences -> General -> Performance" (dom.ipc.processCount) You can look in "Help -> Troubleshooting Information" (about:support) to see the current multi-process state. *"Help -> Troubleshooting Information" -> "Application Basics":<br>Multiprocess Windows<br>Web Content Processes
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ttov 0 solutions 2 answers

Multi-process option is disabled in my case. «dom.ipc.processCount» = 1.

Multi-process option is disabled in my case. «dom.ipc.processCount» = 1.
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hey.toast 0 solutions 2 answers

Helpful Reply

This isn't fixed in the 57 release. Still does it, seems to reset for every tab.

This isn't fixed in the 57 release. Still does it, seems to reset for every tab.
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