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Old Firefox 56.0 works ..New Firefox Does Not Work .. Why?

Posted

Firefox stopped working ... Firefox.exe error ... Uninstalled/Reinstalled .. no fix. Tried 32 bit, 64 bit & Quantum..same error. Installed legacy (older) FF version 55 .. it updated to 56... with updates disabled.. works fine. Why can't I run the newer versions?

Firefox stopped working ... Firefox.exe error ... Uninstalled/Reinstalled .. no fix. Tried 32 bit, 64 bit & Quantum..same error. Installed legacy (older) FF version 55 .. it updated to 56... with updates disabled.. works fine. Why can't I run the newer versions?

Chosen solution

I believe it has to do with Microsoft not supporting Windows 7 as they should because trying to get people to move to Win10. (ripe for a class action suit) Not much you can do about it other than to make sure you are updated with all Hardware Drivers (which Win10 will change if so wants to, a fix for that) all MS Updates. A lot of people on Win7 have moved to the Extended Release version as Firefox updates break Firefox on Win7 as you have just experienced. https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0

More Information

Pkshadow
  • Top 10 Contributor
225 solutions 2392 answers

Chosen Solution

I believe it has to do with Microsoft not supporting Windows 7 as they should because trying to get people to move to Win10. (ripe for a class action suit) Not much you can do about it other than to make sure you are updated with all Hardware Drivers (which Win10 will change if so wants to, a fix for that) all MS Updates. A lot of people on Win7 have moved to the Extended Release version as Firefox updates break Firefox on Win7 as you have just experienced. https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.

I believe it has to do with Microsoft not supporting Windows 7 as they should because trying to get people to move to Win10. (ripe for a class action suit) Not much you can do about it other than to make sure you are updated with all Hardware Drivers (which Win10 will change if so wants to, a fix for that) all MS Updates. A lot of people on Win7 have moved to the Extended Release version as Firefox updates break Firefox on Win7 as you have just experienced. https://www.mozilla.org/en-US/firefox/organizations/all/ Please let us know if this solved your issue or if need further assistance.
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jscher2000
  • Top 10 Contributor
6577 solutions 53760 answers

Are you running Firefox 56 right now and it works fine, but when you had Firefox 56 before, it had stopped working?

I'm not sure what went wrong there. Do you recall the message you got about firefox.exe in more detail?

Are you running Firefox 56 right now and it works fine, but when you had Firefox 56 before, it had stopped working? I'm not sure what went wrong there. Do you recall the message you got about firefox.exe in more detail?
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Question owner

Pkshadow: Firefox ESR works perfectly! Thank you!

jscher2000: Thank you so much for responding!

Attached: 2 files

01. Original error message .. (jscher2000) 02. "About Firefox" .. showing the new functioning install (Pkshadow)

I really appreciate the help!

Pkshadow: Firefox ESR works perfectly! Thank you! jscher2000: Thank you so much for responding! Attached: 2 files 01. Original error message .. (jscher2000) 02. "About Firefox" .. showing the new functioning install (Pkshadow) I really appreciate the help!
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