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Connection to SMTP Server timed out??

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  • Last reply by Matt

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For the last 24 hours, I've been unable to connect to my TWC SMTP server (smtp-server.maine.rr.com). I have been able to send email via TWC webmail, but not via Thunderbird. Upon clicking on Send I get an almost immediate message I that the connection had timed out. My server configuration has been the same for a very long time. I also continue having no problem with receiving email Any idea on what I can try? Is there any way to extend the connection time?

For the last 24 hours, I've been unable to connect to my TWC SMTP server (smtp-server.maine.rr.com). I have been able to send email via TWC webmail, but not via Thunderbird. Upon clicking on Send I get an almost immediate message I that the connection had timed out. My server configuration has been the same for a very long time. I also continue having no problem with receiving email Any idea on what I can try? Is there any way to extend the connection time?

All Replies (4)

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From the new thread (now closed) @ https://support.mozilla.org/en-US/questions/1177650

I followed up the steps sent by christ1, but none of them worked. I think my problem lies elsewhere. Normally, when I first open Thunderbird and attempt to send email, I'm always asked for my password for the SMTP server. I know what it is and, once I typed it in, the mail was sent. That password is different for the POP server password. I don't remember how I configured it in the Account Settings, because I don't see a place for it. Now, for the last 48 hours, the following happens. That password no longer accepted and I'm repeatedly asked to enter a "new password." As I try to re-enter it or try my POP password, the connection to the SMTP server times out. I went back to my SMTP server settings and noticed that my Authentication method was set to "Password, transmitted insecurely." I don't believe that I'd ever set or changed that setting one way or another. However, when I tried to change that setting to "No authentication," my email was sent with no problem. So, could that be the problem? What was Authentication method be set to normally?
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From what I had posted above, I think it's clear that I couldn't follow the "Delete SMTP Password" or "Reset SMTP Password" steps. Settings on the Spectrum website provide for changing a POP password, but not an SMTP password.

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See my comments in this thread. https://support.mozilla.org/en-US/questions/1177197#answer-1011790

It is not your password it is your account settings per se.