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Solved Archived

Can't view videos on any site in Firefox since downloading High Sierra 10.13 on my imac.

Seas replied
Seas

I've tried refreshing and reinstalling Firefox. I have uninstalled adblocker plus, avast, and malwarebytes. Then reinstalled Firefox but still no videos are playing. Not only Youtube, but all sites with videos like CNN, NBC, all local news channels etc. Videos work fine on both Safari and Chrome. But I like Firefox. I thought I'd ask here first. Anyone else having this problem or can help? Should I wait for an update? Thanks.

I've tried refreshing and reinstalling Firefox. I have uninstalled adblocker plus, avast, and malwarebytes. Then reinstalled Firefox but still no videos are playing. Not only Youtube, but all sites with videos like CNN, NBC, all local news channels etc. Videos work fine on both Safari and Chrome. But I like Firefox. I thought I'd ask here first. Anyone else having this problem or can help? Should I wait for an update? Thanks.

Modified by Seas

All Replies (1)

Chosen Solution

Newest update 56.0 seems to have fixed this problem. Videos are now working thanks.