Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

where did u send the message about the new password earlier today

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Toad-Hall

maris6
maris6
more options

My email stopped working 2 days ag, with an error message login to server mail optusnet.com.au failed then error with account darylfir@optusnet.com.au then set new password after doing so next message sending of password did not succeed authentication denied

My email stopped working 2 days ag, with an error message login to server mail optusnet.com.au failed then error with account darylfir@optusnet.com.au then set new password after doing so next message sending of password did not succeed authentication denied

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

re :where did u send the message about the new password earlier today Thunderbird does not set password. It is an email client.

re :then set new password I presume you logged onto webmail account via a browser and reset the password. But you do not mention whether you then reset the password in thunderbird?

This is where passwords are located in thunderbird. 'Menu icon' > 'Options' > 'Options' > 'Security' > 'Passwords' tab click on 'Saved Passwords' click on 'show Passwords' right click on mailbox (if pop) or imap account line and select to 'Edit Password' make sure the text box is completely empty and type password. Do the same with the smtp account line.

click on OK