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Black Screen with Dual Monitors

  • 1 reply
  • 5 have this problem
  • 164 views
  • Last reply by cor-el

user1395932
user1395932

I recently reinstalled Firefox, and I have the same problem as before. When dragging window to other monitor in a dual monitor configuration, the window goes black. Please see photos for better explanation.

This is not an isolated incident. This has happened to me before I recently reinstalled firefox on this machine.

I recently reinstalled Firefox, and I have the same problem as before. When dragging window to other monitor in a dual monitor configuration, the window goes black. Please see photos for better explanation. This is not an isolated incident. This has happened to me before I recently reinstalled firefox on this machine.
Attached screenshots

Modified by user1395932

Chosen solution

You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> General: Performance
    remove checkmark: [ ] "Use recommended performance settings"
    "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

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All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Chosen Solution

You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> General: Performance
    remove checkmark: [ ] "Use recommended performance settings"
    "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.