antivirus labeled as malware WSReputation from firefox setup stub 46.0.1.exe. Where is it from and what should I do to get rid of it?

4 replies
2 have this problem
4 views
Last reply by FredMcD

6 years ago

9/6/17, 7:58 PM

Symantec antivirus quarantined WS.Reputation.1 as malware, and indicated the file name as firefox setup stub 46.0.1.exe. It was found in downloads, so something downloaded from firefox. I want to know what it is because I may have transferred it to another computer that doesn't have Symantec via a memory key. My other laptop uses Windows Defender antivirus so I want to know if there is a risk. So if I have to get rid of it, please tell me in very simple language the step by step removal procedure Thanks for your help

Answer 1 · 2017-09-06 19:58:30

Josh Ross

9/6/17, 11:39 PM

Steps for malware removal. If you are a simple PC user, feel free to skip step 3. This should deal with the infection.

1. Install and run RKill to kill malicious processes and services 2. Check your Programs and features and see if there are any new recently installed programs that you don’t recognize. If there are, remove them. 3. Check your task manager for any suspicious processes, if found, identify folders and try to remove them manually. Or just "Win key + R" and type %appdata%. Afterward, delete potentially malicious folders. 4. Do a full scan with anti-virus software of your choice or use Windows Defender to clean up initial infections. 5. Scan your PC with Hitman Pro, Malwarebytes, and AdwCleaner. Multiple anti-malware solutions will confirm that the threat was removed.