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issue - Any Gmail account is not opening in mozilla firefox browser

Posted

i am using mozilla firefox browser. but unable to log in in gmail account. to open a gmail account i need to open chrome Browser. i am very friendly to use mozilla firefox browser and want to open and use gmail account in this browser. kindly assist me to solve my issue so that i could use mozilla firefox browser for all websites

i am using mozilla firefox browser. but unable to log in in gmail account. to open a gmail account i need to open chrome Browser. i am very friendly to use mozilla firefox browser and want to open and use gmail account in this browser. kindly assist me to solve my issue so that i could use mozilla firefox browser for all websites

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.11.2987.98 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4258 solutions 59623 answers

What's your computer system and Firefox version?

marty1199 said

unable to log in in gmail account

What happens when you try? Error messages?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

What's your computer system and Firefox version? ''marty1199 [[#question-1173182|said]]'' <blockquote> unable to log in in gmail account </blockquote> What happens when you try? Error messages? ---------------- Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. Type '''about:preferences'''<enter> in the address bar. * '''Cookies; ''' Select '''Privacy. ''' Under '''History, ''' select Firefox will '''Use Custom Settings. ''' Press the button on the right side called '''Show Cookies. ''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache; ''' Select '''Advanced > Network. ''' Across from '''Cached Web Content, ''' Press '''Clear Now. ''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). While you are in safe mode; Type '''about:preferences#advanced'''<enter> in the address bar. Under '''Advanced, ''' Select '''General. ''' Look for and turn off '''Use Hardware Acceleration. ''' Then restart. Poke around safe websites. Are there any problems?