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Cannot access https//IPADRESS anymore. "Secure Connection Failed" message appears without any option to bypass.

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  • 1 has this problem
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  • Last reply by trlopes1974

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Firefox 52.2.0 (64-bit) on Red Hat Enterprise Linux Workstation release 7.3

Hello.

Use a lot of IP address based HTTPS acesses to get to some product administration consoles. Sometimes it is the REAL server ipaddress, some other I user local tunnel interfaces (127.0.0.xxx) to get to the target server.

Today, I cannot get those consoles to work anymore. Firefox tries to open the address but it throws the following error message:


Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…



and there is no option to bypass or add any exception as before.

Chosen solution

After further investigation I saw that launching firefox with root user caused the issue to disapear. I have performed a firefox reset (profile reset) and all went back to normal for my regular user. I guess there was something that got corrupted on the update process.

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(Was there an error code provided with the message? It is easier to analyze the problem with that.)

It may be cause by a wide range of reasons, such as:

  1. If you have problems using all HTTPS sites, it is possibly because that your system clock is not set correctly. If you rely on a time server to keep your system clock correct, it may be glitched.
  2. If you only have problems using specific server(s), it may be a certicifate problem of the server which has HSTS on. When there is HSTS(HTTPS Strict Transport Security) set on the server, you cannot add a exception when the certicifate of the server has some problems. Try checking your server certificate.
  3. For localhost websites, it usually use a self-signed certicifate to do the HTTPS. Browsers do not trust them on default. Try to import the certificates into Firefox.
  4. It may also be caused by malicious softwares on your computer or the servers.
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Chosen Solution

After further investigation I saw that launching firefox with root user caused the issue to disapear. I have performed a firefox reset (profile reset) and all went back to normal for my regular user. I guess there was something that got corrupted on the update process.