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I'm getting an error/cannot play only some youtube videos

Posted

An error started occuring yesterday when Google/Youtube disabled Flash completely, everywhere. Even though I'm on old OS (XP) and FF version (39.0.3) I'm able to play 99% of videos even in high quality and at 60 fps (which is another problem I asked about in separate question). Thing is - there's that 1%, usually the newest videos, that I cannot play whith the error message saying that "Your browser does not currently recognize any of the video formats available". Thing is - I can play 99% of videos in HTML5. I just don't get it...

An error started occuring yesterday when Google/Youtube disabled Flash completely, everywhere. Even though I'm on old OS (XP) and FF version (39.0.3) I'm able to play 99% of videos even in high quality and at 60 fps (which is another problem I asked about in separate question). Thing is - there's that 1%, usually the newest videos, that I cannot play whith the error message saying that "Your browser does not currently recognize any of the video formats available". Thing is - I can play 99% of videos in HTML5. I just don't get it...

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • DivX Plus Web Player version 2.2.0.52
  • DivX VOD Helper Plug-in
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.73.2 for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Shockwave Flash 19.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.7.157
  • 5.1.30514.0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:39.0) Gecko/20100101 Firefox/39.0

More Information

FredMcD
  • Top 10 Contributor
4254 solutions 59582 answers

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 26.0.0.137

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Separate Security Issue: Update your Flash Player '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player Version: '''Version 26.0.0.137 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Question owner

I don't know if you noticed, Youtube stopped Flash Player support! They're not using it anymore. Your answer is completely irrelevant.

PS. I have the newest GPU drivers available for my setup (they're from 2014).

I don't know if you noticed, Youtube stopped Flash Player support! They're not using it anymore. Your answer is completely irrelevant. PS. I have the newest GPU drivers available for my setup (they're from 2014).
Shadow110 1072 solutions 14836 answers

The newest GPU drivers for AMD and Nvidia have been released this week. No idea what your running but info to check. 2014 is to old and I am sure there is more support for your card/chip than that. If do not have access to your stuff ther are driver programs you can use ie check http://fileforum.betanews.com/ Realtek released new drivers today also if you use them.

Is there a reason you are not running ESR ver 52 ? Ver 39 is way off base, most XP systems I see are running 52 or mid 40's.

There is no way to guess what to do for you with that old of a browser. Archived Support questions/answers if you do a google search are available.

Try updating as has been suggested for your Video and by me for your browser.

Myself, you have work to do with your system that is available before you contact support again.

Please let us know if this solved your issue or if need further assistance.

The newest GPU drivers for AMD and Nvidia have been released this week. No idea what your running but info to check. 2014 is to old and I am sure there is more support for your card/chip than that. If do not have access to your stuff ther are driver programs you can use ie check http://fileforum.betanews.com/ Realtek released new drivers today also if you use them. Is there a reason you are not running ESR ver 52 ? Ver 39 is way off base, most XP systems I see are running 52 or mid 40's. There is no way to guess what to do for you with that old of a browser. Archived Support questions/answers if you do a google search are available. Try updating as has been suggested for your Video and by me for your browser. Myself, you have work to do with your system that is available before you contact support again. Please let us know if this solved your issue or if need further assistance.
Shadow110 1072 solutions 14836 answers

This is a duplicate question as it is basically the same as question for YouTube you have going. https://support.mozilla.org/en-US/questions/1169332 Us the above only and amend your question to include Google This is flagged for deletion.

This is a duplicate question as it is basically the same as question for YouTube you have going. https://support.mozilla.org/en-US/questions/1169332 Us the above only and amend your question to include Google This is flagged for deletion.
jscher2000
  • Top 10 Contributor
8758 solutions 71655 answers

Helpful Reply

penguino said

I don't know if you noticed, Youtube stopped Flash Player support! They're not using it anymore.

Wow, this is progress if you get better than 360p on Windows XP without Flash.

If you right-click the media while it's playing and choose Stats for Nerds, what format/codec is the media you're playing? WebM VP8, WebM VP9, or ??

''penguino [[#answer-990882|said]]'' <blockquote>I don't know if you noticed, Youtube stopped Flash Player support! They're not using it anymore.</blockquote> Wow, this is progress if you get better than 360p on Windows XP without Flash. If you right-click the media while it's playing and choose Stats for Nerds, what format/codec is the media you're playing? WebM VP8, WebM VP9, or ??
Shadow110 1072 solutions 14836 answers

Post In 1 ONLY THIS IS A DUPLICATE TO YOUR GOOGLE QUESTION AMEND THE QUESTION. YOU HAVE US DANCING IN 2 PLaces for the same question.

Post In 1 ONLY THIS IS A DUPLICATE TO YOUR GOOGLE QUESTION AMEND THE QUESTION. YOU HAVE US DANCING IN 2 PLaces for the same question.

Question owner

@Pkshadow Newer drivers are for Windows 7 and above.

I'm not using newer Firefox versions because I had performance and stability issues with them. 39.0.3 is by far the fastest and the smoothest version I ever tried.

It's not the same question, I have two separate issues with youtube playback. Please do not duplicate your posts.

@jscher2000 It's not a progress, with Flash I was able to play buttery smooth 1080p videos at less than 20% CPU usage. HTML5 is a laggy resource hog.

Stats for nerds says: "video/webm; codecs="vp9""

@Pkshadow Newer drivers are for Windows 7 and above. I'm not using newer Firefox versions because I had performance and stability issues with them. 39.0.3 is by far the fastest and the smoothest version I ever tried. It's not the same question, I have two separate issues with youtube playback. Please do not duplicate your posts. @jscher2000 It's not a progress, with Flash I was able to play buttery smooth 1080p videos at less than 20% CPU usage. HTML5 is a laggy resource hog. Stats for nerds says: "video/webm; codecs="vp9""

Modified by penguino

Shadow110 1072 solutions 14836 answers

2 QUESTIONS ARE THE SAME

Unfortunately last night Youtube forced crappy HTML5 on everyone (they disabled Flash, addons are not working) and now there's an issue. Even though I have old OS (WinXP), old Firefox 39.0.3 (never versions have performance and stability issues) I am able to play most youtube videos in 1080p. Thing is, those recorded on 60fps are playing in 60fps as well. And that's the problem - that's too much for my computer, even at 720p/60 CPU usage is between 88 and 97%. I have AMD GPU and AFAIK last drivers do not support 60fps either (there will be no newer ones). Is there any way to disable 60fps and play higher resolution videos in 30fps? https://support.mozilla.org/en-US/questions/1169329

THIS POST An error started occuring yesterday when Google/Youtube disabled Flash completely, everywhere. Even though I'm on old OS (XP) and FF version (39.0.3) I'm able to play 99% of videos even in high quality and at 60 fps (which is another problem I asked about in separate question). Thing is - there's that 1%, usually the newest videos, that I cannot play whith the error message saying that "Your browser does not currently recognize any of the video formats available". Thing is - I can play 99% of videos in HTML5. I just don't get it...

2 QUESTIONS ARE THE SAME Unfortunately last night Youtube forced crappy HTML5 on everyone (they disabled Flash, addons are not working) and now there's an issue. Even though I have old OS (WinXP), old Firefox 39.0.3 (never versions have performance and stability issues) I am able to play most youtube videos in 1080p. Thing is, those recorded on 60fps are playing in 60fps as well. And that's the problem - that's too much for my computer, even at 720p/60 CPU usage is between 88 and 97%. I have AMD GPU and AFAIK last drivers do not support 60fps either (there will be no newer ones). Is there any way to disable 60fps and play higher resolution videos in 30fps? https://support.mozilla.org/en-US/questions/1169329 THIS POST An error started occuring yesterday when Google/Youtube disabled Flash completely, everywhere. Even though I'm on old OS (XP) and FF version (39.0.3) I'm able to play 99% of videos even in high quality and at 60 fps (which is another problem I asked about in separate question). Thing is - there's that 1%, usually the newest videos, that I cannot play whith the error message saying that "Your browser does not currently recognize any of the video formats available". Thing is - I can play 99% of videos in HTML5. I just don't get it...

Question owner

1. Videos not playing. 2. How to disable 60fps.

Two. Different. Things.

1. Videos not playing. 2. How to disable 60fps. Two. Different. Things.
jscher2000
  • Top 10 Contributor
8758 solutions 71655 answers

Since you mentioned it seems to be the newest videos:

Perhaps the issue is that the user uploaded the videos with H.264 encoding as the native format. Then Google runs a wide range of transcoding processes in the background to generate other resolutions and encodings, and for some reason it is not prioritizing the ones that play in Firefox on Windows XP. (Is anyone really surprised?)

If you check back and discover that you can play those videos in another 12-24 hours, then I'll consider that to be the most likely explanation. On the other hand, if the videos never play in Firefox, there must be some other issue, but I don't know if we'll be able to discover it from poking around the page.

Since you mentioned it seems to be the newest videos: Perhaps the issue is that the user uploaded the videos with H.264 encoding as the native format. Then Google runs a wide range of transcoding processes in the background to generate other resolutions and encodings, and ''for some reason'' it is not prioritizing the ones that play in Firefox on Windows XP. (Is anyone really surprised?) If you check back and discover that you can play those videos in another 12-24 hours, then I'll consider that to be the most likely explanation. On the other hand, if the videos never play in Firefox, there must be some other issue, but I don't know if we'll be able to discover it from poking around the page.
Happy112 561 solutions 5694 answers

penguino said

I don't know if you noticed, Youtube stopped Flash Player support! They're not using it anymore. Your answer is completely irrelevant.

FredMcD said :   Seperate security issue   ......
Other sites that you may visit, still use Flash.

''penguino [[#answer-990882|said]]'' <blockquote> I don't know if you noticed, Youtube stopped Flash Player support! They're not using it anymore. Your answer is completely irrelevant. </blockquote> FredMcD said : &nbsp; ''''' Seperate''''' '' security issue'' &nbsp; ......<BR> Other sites that you may visit, still use Flash.

Question owner

1. Why did you assume I'm using old version of Flash? 2. It still has nothing to do with my problem.

1. Why did you assume I'm using old version of Flash? 2. It still has nothing to do with my problem.
Happy112 561 solutions 5694 answers

penguino said

1. Why did you assume I'm using old version of Flash?

Your system details show :   Shockwave Flash 19.0.r0   .....

2. It still has nothing to do with my problem.

Again :   FredMcD said   separate security issue

''penguino [[#answer-991146|said]]'' <blockquote> 1. Why did you assume I'm using old version of Flash? </blockquote> Your system details show : &nbsp; Shockwave Flash 19.0.r0 &nbsp; ..... <blockquote> 2. It still has nothing to do with my problem. </blockquote> Again : &nbsp; FredMcD said &nbsp; '''separate''' ''security issue''

Question owner

I updated the browser and I'm already regretting it. Not only it didn't help with my youtube issues, but it's also not compatible with the DivX Player plugin so I cannot watch many videos outside youtube anymore.

I updated the browser and I'm already regretting it. Not only it didn't help with my youtube issues, but it's also not compatible with the DivX Player plugin so I cannot watch many videos outside youtube anymore.
Happy112 561 solutions 5694 answers

@penguino :

Stab in the dark, but as nothng else seems to work, you could give this a try :

http://ccm.net/download/download-34-vlc-media-player

@penguino : Stab in the dark, but as nothng else seems to work, you could give this a try : http://ccm.net/download/download-34-vlc-media-player

Question owner

I already have VLC but watching youtube videos in a standalone player is a pain in the "you know where".

I already have VLC but watching youtube videos in a standalone player is a pain in the "you know where".

Question owner

Problem solved by force installing the Primetime plugin.

Problem solved by force installing the Primetime plugin.
kisleyn 0 solutions 3 answers

how did you force install the primetime plugin ?? does it causes the ff to crash and lose saved sessions.

I am also having the same issue with xp machine and agree with you ff39 version is most stable verison and no memory hog

Issue is when its running on html5 videos its causing cpu to use lot of memory and some videos are not playing at all.

My second problem is multiple tabs starts playing videos simultaneously and getting buffered on other tabs even if i have not clicked the video and to make it worse they are played on 60fps 360p and nobody from Firefox forum still has posted a workaround for that.

how did you force install the primetime plugin ?? does it causes the ff to crash and lose saved sessions. I am also having the same issue with xp machine and agree with you ff39 version is most stable verison and no memory hog Issue is when its running on html5 videos its causing cpu to use lot of memory and some videos are not playing at all. My second problem is multiple tabs starts playing videos simultaneously and getting buffered on other tabs even if i have not clicked the video and to make it worse they are played on 60fps 360p and nobody from Firefox forum still has posted a workaround for that.
jscher2000
  • Top 10 Contributor
8758 solutions 71655 answers

kisleyn said

My second problem is multiple tabs starts playing videos simultaneously and getting buffered on other tabs even if i have not clicked the video and to make it worse they are played on 60fps 360p and nobody from Firefox forum still has posted a workaround for that.

YouTube and many other sites auto-play when you open a page. Firefox 48 and later have a preference you can change to keep them paused until you activate that tab. The name is recent versions is:

media.block-autoplay-until-in-foreground

originally, it was:

media.block-play-until-visible

Regarding 60fps, there is an add-on based method to tell the site your browser doesn't support 60fps so don't send that format. See: https://support.mozilla.org/questions/1169329#answer-991745

''kisleyn [[#answer-1000291|said]]'' <blockquote> My second problem is multiple tabs starts playing videos simultaneously and getting buffered on other tabs even if i have not clicked the video and to make it worse they are played on 60fps 360p and nobody from Firefox forum still has posted a workaround for that. </blockquote> YouTube and many other sites auto-play when you open a page. Firefox 48 and later have a preference you can change to keep them paused until you activate that tab. The name is recent versions is: media.block-autoplay-until-in-foreground originally, it was: media.block-play-until-visible Regarding 60fps, there is an add-on based method to tell the site your browser doesn't support 60fps so don't send that format. See: https://support.mozilla.org/questions/1169329#answer-991745