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Everyday, I face problems with Mozilla. The system stop to send messages or receive messages or both. This happens everyday, many times.

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  • Last reply by Wayne Mery

APDProstata
APDProstata
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I use Mozilla for more than 4 years now. Everyday when I start to use Mozilla I also start to have problems with the sending and receiving of messages. It stops many times along the day and come back later (sometimes in a vry short period of time 1 or 2 minutes, othertimes it take almost 10 minutes to come back. I use other mail services (Outlook) without any problem (at the same time). I keep on using Mozilla because it has some facilities that Outlook does not have. Can you help me? Is there any Mozilla upgrade version? Thanks for any help. Joaquim

I use Mozilla for more than 4 years now. Everyday when I start to use Mozilla I also start to have problems with the sending and receiving of messages. It stops many times along the day and come back later (sometimes in a vry short period of time 1 or 2 minutes, othertimes it take almost 10 minutes to come back. I use other mail services (Outlook) without any problem (at the same time). I keep on using Mozilla because it has some facilities that Outlook does not have. Can you help me? Is there any Mozilla upgrade version? Thanks for any help. Joaquim

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Wayne Mery
Wayne Mery
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Please start *Windows'* safe mode, with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.