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Access Denied You don't have permission to access "http://www.costco.com/" on this server. Reference #18.760d50c0.1498769671.7865d5a How to fix?

  • 4 replies
  • 121 have this problem
  • 148 views
  • Last reply by dingydong
  • Solved

trying to log into www.costco.com and I get the above message. I reset Firefox and no difference-still can't connect to the server. How do I fix this? Is this a Firefox problem or Microsoft issue? Appreciate any dieas you have-Thanks

trying to log into www.costco.com and I get the above message. I reset Firefox and no difference-still can't connect to the server. How do I fix this? Is this a Firefox problem or Microsoft issue? Appreciate any dieas you have-Thanks

Chosen solution

I get the same error message, so it looks that the server is currently not available.

A Google search shows that Google last visited the website 6 hours ago and it worked at that time, so this must be a recent change. You will have to wait until the website is online and working.

Read this answer in context 👍 4

All Replies (4)

Could you please let us know if experiencing this when using Edge and IE or other browser to see if it works in those then we can help you further.

I would try to delete your cache and then cookies that have to do with this site please and then report back after trying to access it again. Thank You

Chosen Solution

I get the same error message, so it looks that the server is currently not available.

A Google search shows that Google last visited the website 6 hours ago and it worked at that time, so this must be a recent change. You will have to wait until the website is online and working.

Thanks Cor-el It works now-so yu were right-website problem yesterday

PKshadow- i only used firefox yesterday-no other browsers