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Firefox crashes

  • 3 replies
  • 2 have this problem
  • 11 views
  • Last reply by level0

level0
level0
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fire fox crashes every time on khanacademy.com .It has been happening since the previous version ,updating firefox didnt resolve the problem

fire fox crashes every time on khanacademy.com .It has been happening since the previous version ,updating firefox didnt resolve the problem

All Replies (3)

level0
level0 Question owner
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level0 said

fire fox crashes every time on khanacademy.com .It has been happening since the previous version ,updating firefox didnt resolve the problem

https://crash-stats.mozilla.com/report/index/2c3b7f9c-8674-4fcd-8bbd-29f580170621

FredMcD
FredMcD
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I was redirected to https://www.khanacademy.org/ I had no problem with the link.

Product Firefox Release Channel release Version 54.0 Build ID 20170608105825 OS OS X 10.11 OS Version 10.11.0 15A284

bp-2c3b7f9c-8674-4fcd-8bbd-29f580170621 Signature: CoreFoundation@0x136cd1

I don't know Mac's and called for more help.

Does Firefox crash only with that one website?

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords/settings.

level0
level0 Question owner
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No ...it crashes on other sites too. but I specified khanacademy.com because the crash was reproducible.