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how can i change the adminitrator's name and password on my computer? i do not know original, it was set-up by former friend

Posted

I cannot make any updates or changes on my computer without being set as the administrator.

I cannot make any updates or changes on my computer without being set as the administrator.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Google Update
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 26.0 r0
  • Shockwave Flash 11.5 r502
  • 5.1.50907.0
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

More Information

Question owner

The administrator is for Program Name: Firefox Software; verified publisher: Mozilla Corporation...this is for the hard drive on my computer. The original person who set it up no longer lives with me I need to be able to make updates, etc. I cannot figure out how to change anything without the administrator password.

The administrator is for Program Name: Firefox Software; verified publisher: Mozilla Corporation...this is for the hard drive on my computer. The original person who set it up no longer lives with me I need to be able to make updates, etc. I cannot figure out how to change anything without the administrator password.
FredMcD
  • Top 10 Contributor
4259 solutions 59642 answers

This is a system issue. Not Firefox. If you are still in contact with the original owner, have them set your user account as an Administrator.

This is a system issue. Not Firefox. If you are still in contact with the original owner, have them set your user account as an Administrator.