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The "Refresh Firefox" message pops up every time I start. How do I get rid of it without refreshing?

  • 6 replies
  • 4 have this problem
  • 887 views
  • Last reply by Happy112

This is just a minor annoyance, since I ignore the message, close the dialog and carry on. But it does this every time I start the browser. I haven't at any point been away from Firefox for more than a few days and I really don't want to do the Refresh, the last time I did I had to spend ages re-doing all my settings and customisations, so I avoid "refresh firefox" unless something is badly broken (which it isn't).

This is just a minor annoyance, since I ignore the message, close the dialog and carry on. But it does this every time I start the browser. I haven't at any point been away from Firefox for more than a few days and I really don't want to do the Refresh, the last time I did I had to spend ages re-doing all my settings and customisations, so I avoid "refresh firefox" unless something is badly broken (which it isn't).

Chosen solution

FredMcD said

Is there a No button?

No 'no' button.

However, setting browser.disableResetPrompt seems to have fixed this. Thankyou.

Read this answer in context 👍 2

All Replies (6)

What is the full message? Is there an X at the upper-right of the message?

The message is:

"It looks like you haven't started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!"

This shows in a bar at the bottom of the browser, with a "Refresh Firefox" button and an X on the right side. I always click the X to close, but the message still appears every time I start Firefox. It's been doing this for several weeks now, I can't think of anything that might have triggered it (I use FF every day!) and everything else is behaving normally.

I'm running Firefox 52.1.0 ESR on Mageia 5 Linux.

Is there a No button?

You can create a new Boolean pref with the name browser.disableResetPrompt and set its value to true to disable this notification.

  • browser.disableResetPrompt = true

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

If this persists then there might be a problem with some files in the profile folder that are protected against changes.

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Chosen Solution

FredMcD said

Is there a No button?

No 'no' button.

However, setting browser.disableResetPrompt seems to have fixed this. Thankyou.

@tim_mw :

Would you be a dear and mark cor-el's post (the one about changing the pref in about:config)   as 'Chosen Solution'  ? That way others will know and might benefit from it.

Thank you in advance  !